Technical Support Specialist

1 week ago

Sydney, New South Wales, Australia Ignite Recruitment Full time

About Us

Our client, a leading provider of detection and screening technology, is seeking highly motivated Field Service Engineers to join their team.

Salary

The estimated annual salary for this role is $80,000 - $110,000 AUD, depending on experience and location.

About the Role

This is a unique opportunity to work with advanced technology, troubleshooting and repairing electrical, electronic, mechanical, and IT systems. You will operate within a structured 24/7 rotating shift roster, which includes consecutive 3–4–5 days off.

Key Responsibilities:

  • Troubleshoot and repair complex systems using comprehensive product training provided.
  • Communicate effectively with customers, vendors, subcontractors, and internal stakeholders.
  • Perform preventative maintenance tasks in line with service contracts and schedules.
  • Test components and circuitry using tools such as multimeters, laptops, and built-in software diagnostics.
  • Diagnose mechanical, electrical, and electronics-related equipment faults involving low voltage (24 volts or less).
  • Replace mechanical components such as belts, rollers, and motors, including maneuvering heavy parts with lifting aids.
  • Complete service-related documentation, reports, and compliance training.
  • Stay updated through technical, safety, and job-specific training, both online and in-person.

About You

We are looking for candidates who possess strong problem-solving skills, exceptional customer focus, and the ability to work independently with minimal supervision. Tertiary qualifications in Electrical or Electronics (preferred) and an electrical license (restricted or unrestricted) will be highly regarded.

Rewards & Benefits

Our client values and rewards their team's hard work and dedication, offering performance-linked incentives and opportunities for professional growth.

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