Security Operations Specialist

3 days ago


Brisbane, Queensland, Australia WILSON GROUP Full time

At Wilson Security, we pride ourselves on being one of the largest providers of security services in Australia and New Zealand. Our highly experienced management team, industry-leading expertise, and strong local and national infrastructure enable us to deliver integrated Security Solutions that create enduring value for our people, customers, and communities.

About the Role:
  • Location: Various locations across the Cairns region
  • We offer a range of shifts, including weekdays and weekends, as well as 4 - 12 hour shifts
  • Level 2

This role is crucial to our success in the region and will be supported by our Operations Team and Duty Managers. You will have the opportunity to work in response roles, handling events such as protests and emergency management, with training across multiple locations and various positions.

Duties & Responsibilities:
  • Providing exceptional customer service solutions to visitors, contractors, and clients
  • Monitoring CCTV and Access Control Systems proactively
  • Conducting building patrols to identify and report security and safety risks
  • Identifying and reporting hazards and building faults for rectification
  • Supporting tenants and facilities
  • Managing contractors and deliveries through dock management
  • Responding to emergency situations

To succeed in this role, you will need strong customer service skills, a proactive and problem-solving mindset, and the ability to work well in a team or autonomously. You will also need to be willing to support and step up as required into other roles.

We are committed to building a workforce that reflects the diversity of the communities we protect, with a focus on supporting Aboriginal and Torres Strait Islander peoples. Our inclusive culture celebrates innovation and teamwork, highlighted by our monthly STRIVE awards.



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