Customer Experience Advisor

2 weeks ago

Wollongong, New South Wales, Australia beBeeCustomer Full time $60,000 - $1,000,000

We're seeking an experienced professional to deliver exceptional customer experiences.

As a Customer Solutions Expert, you will provide valuable advice and guidance to families and carers seeking information about independent living options and short-term and long-term care services. Your role will involve discussing options and advising on available services.

This is a rewarding position that directly contributes to the community. You will also be responsible for meeting output and quality KPIs and competencies, as well as working across multiple systems while actively listening.

Key Responsibilities:

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