Packaging Solutions Specialist

6 days ago

Brisbane, Queensland, Australia beBeeCustomerService Full time $45,000 - $65,000

A dream opportunity to thrive in a dynamic packaging team as a customer service professional.

Our organisation offers a close-knit team with a fun, supportive and collaborative culture:

We are a highly successful and growing business providing stability:

This role is not a call centre:

No cold calling:

We provide on-the-job training:

You will have the flexibility to combine work with study commitments

Grow Your Career With Us

We believe in creating an environment that allows our people to thrive. We support personal and professional development within the business; providing opportunities to diversify your skill set; and obtaining promotions from within.

About The Role

Our customer service team is highly valued and critical for our continued success. The role is diverse and will see you working with a large and varied product range.

In return for your commitment and keen desire to learn, we can offer 'on-the-job' training and a rewarding career in a well-established, supportive and growing business.

Key Responsibilities:

- Engage face-to-face with customers in a showroom environment taking them on a journey of exploration to provide the best packaging solution to fit their needs
- Respond to telephone sales enquiries
- Prompt and efficient processing of customer orders and timely follow-up to meet specified delivery dates
- Price and quote customers within agreed parameters
- Build strong customer relationships for repeat business
- Field new enquiries and provide support to the external sales team

About You

To succeed in this role, you will need the following skills and attributes:

- A passion for customer service and sales
- Clear and confident communication skills with a great phone manner
- Computer literacy
- Be a team contributor with high attention to detail and accuracy

About Our Business

We are a leading Packaging Distribution Business across the nation, offering a wide range of products and services.

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