Customer Engagement Trainee

4 days ago


Sydney, New South Wales, Australia Apprenticeship Careers Australia Full time
Unlock Your Potential with Our Customer Engagement Traineeship

At Apprenticeship Careers Australia, we're excited to offer a unique opportunity for individuals to kick-start their career in customer engagement. Our 12-month traineeship program is designed to equip you with the skills and knowledge needed to succeed in this dynamic field.

Key Responsibilities:
  • Provide exceptional customer service through phone and in-person interactions
  • Assist customers with sales inquiries and offer technical support on our product range
  • Develop a deep understanding of our products to confidently answer customer questions
  • Collaborate with other team members to ensure customer satisfaction
  • Learn how to manage customer interactions using our CRM system
Requirements:
  • Ability to work in a team environment
  • Ability to follow and adhere to policies and procedures
  • Reliable and punctual
  • Strong computer literacy skills in Microsoft suite
  • Strong interpersonal and communication skills
  • Strong work ethic and motivation to learn

We're passionate about creating an inclusive workplace where our people can learn from each other and grow together. If you're passionate about delivering exceptional customer experiences and eager to learn and grow, we'd love to hear from you.



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