Fitness Career Opportunities

3 weeks ago

Northern Beaches, Australia Fitness First Full time

Unlock a rewarding career with Fitness First, where you can empower thousands of people to take control of their health and wellbeing. As a Member Support Consultant, you will be the driving force behind our success, interacting with members from diverse backgrounds and inspiring them to achieve their fitness goals.

About Us

Fitness First is a globally recognised leader in the fitness sector, operating 51 Australian clubs across New South Wales and Victoria. Our mission is to make a meaningful, positive impact on people's lives through innovative and diverse health and wellness offerings.

We are committed to uncovering exceptional talent and nurturing, developing, and celebrating our employees. At Fitness First, you will be part of a dynamic team that is passionate about empowering individuals to lead fearless and extraordinary lives.

Job Description

This is an exciting opportunity for a highly motivated and goal-focused individual to join our team as a Member Support Consultant. In this role, you will drive membership growth by performing outreach activities, generating and converting high-quality sales leads, and providing exceptional customer service that motivates members to continue their fitness journey.

You will have the opportunity to interact with people from all walks of life, working closely with existing members to aid retention and provide tailored solutions to meet their needs. Your proactive approach will enable you to contribute significantly to club sales budgets and achieve successful outcomes to enquiries.

  • Key Responsibilities:
  • Proactively contribute to club sales budget utilising sales promotions and referrals campaigns
  • Generating and converting high-quality sales leads through community outreach, seeking referrals, and identifying new business opportunities
  • Achieving the required number of lead contacts via telephone to maximise sales opportunities
  • Providing sales presentations and tours to prospective members
  • Creating great member journeys via positive and personalised interactions
  • Achieving successful outcomes to enquiries
  • Opening and closing the club as per the club roster
  • Active involvement in member retention programs, inspiring members to continue their fitness journey
  • Regular service calls to new and existing members to keep them engaged in their journey - recommending club-based products that would boost their results and amplify their experience
Requirements

To succeed in this role, you will need to possess the following skills and qualifications:

  • Current First Aid & CPR certificate
  • A problem-solving mindset - you can provide solutions that meet the needs of our potential members
  • A gift for communication - you can talk to anyone with ease, and inspire them to take action
  • Drive - you are goal-focused and continuously looking for new ways to excel yourself
  • A team player - you can rally through the hard times and celebrate personal and team success
  • Customer focused - you can build rapport with people of all backgrounds and are motivated to help them achieve their goals
What We Offer

We offer a competitive remuneration package, including a base salary of $60,000-$65,000 plus superannuation, a complimentary Platinum Fitness First membership, anniversary leave days, and recognition for service awards. Additionally, you will have access to our industry-leading learning and development content, enabling you to elevate your professional and personal growth. You will also have the opportunity to develop your career across our brands, locations, and disciplines within the Fitness and Lifestyle Group.

We pride ourselves on being a workplace that values diversity and inclusion, empowering our team to be their authentic selves at work. We welcome applications from Aboriginal and Torres Strait Islander People, people of all ages, race, sex, intersex status, gender identity, sexual orientation, people with a disability, and from other diverse backgrounds. Join us in making a meaningful, positive impact on people's lives.

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