Fitness First Sales Growth Specialist

4 weeks ago

Northern Beaches, Australia Fitness First Full time

About Fitness First:

We are a globally recognised leader in the fitness sector, with 51 Australian clubs across New South Wales and Victoria.

As an employer, we are on a mission to uncover exceptional talent and nurture, develop and celebrate our employees.

The opportunity:

This role is for a Member Support Consultant at our Mosman club, where you will be the driving force behind the success of Fitness First. You will interact with people from all walks of life and drive membership growth by performing outreach activities - generating and converting leads by inspiring people to take action that has a positive impact on their physical, mental, and emotional wellness.

You will also aid membership retention through positive interaction with our existing members, assisting them with enquiries, and providing exceptional customer service that motivates them to continue their fitness journey.

Responsibilities:

  • Sales Promotion: Proactively contribute to club sales budget utilising sales promotions and referrals campaigns
  • Lead Generation: Generating and converting high-quality sales leads through community outreach, seeking referrals and the identification of new business opportunities
  • Tel Leads: Achieving the required number of lead contacts via telephone to maximise sales opportunities
  • Sales Presentations: Providing sales presentations and tours to prospective members
  • Member Journey: Creating great member journeys via positive and personalised interactions
  • Enquiry Resolution: Achieving successful outcomes to enquiries
  • Club Operations: Opening and closing the club as per the club roster
  • Retention Programs: Active involvement in member retention programs, inspiring members to continue their fitness journey
  • Service Calls: Regular service calls to new and existing members to keep them engaged in their journey - recommending club-based products that would boost their results and amplify their experience

Requirements:

  • A current First Aid & CPR certificate
  • A problem-solving mindset - you can provide solutions that meet the needs of our potential members
  • A gift for communication - you can talk to anyone with ease, and inspire them to take action
  • Drive - you are goal-focused and continuously looking for new ways to excel yourself
  • A team player - you can rally through the hard times and celebrate personal and team success
  • Customer focused - you can build rapport with people of all backgrounds and are motivated to help them achieve their goals

What We Can Offer:

  • A competitive estimated salary of $40,000-$45,000, made up of base salary and commission, plus super
  • A complimentary Platinum Fitness First membership
  • Anniversary leave days and an additional free gym membership for friends and family as part of our "recognition for service awards"
  • Career opportunities with Fitness and Lifestyle Group - Asia Pacific's largest diversified fitness group - develop your career across our brands, locations and disciplines

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