
Risk and Business Resilience Specialist
1 day ago
Join us to explore a career in operational resilience.
This role offers the chance to play a vital part in strengthening our organisation's operational resilience across key divisions. Working alongside senior leaders, you will support the delivery and continuous improvement of group-wide operational resilience initiatives to ensure the organisation is well placed to respond to disruption. Your work will directly contribute to maintaining compliance with regulatory requirements while protecting client and member interests.
">Key Responsibilities- Support Operational Resilience Activities
- Implement and monitor the Operational Resilience Policy and supporting service catalogue.
- Operational Resilience Oversight
- Maintain oversight of Critical Operations, including risk profiles, control effectiveness, and resilience control testing under CPS230.
- Monitoring & Insights
- Monitor resilience risks, controls, incidents, and actions.
- Maintain accurate data on Critical Operations and associated controls.
- Support integration of technology and procurement reporting relevant to Critical Operations.
- Analyse operational resilience data to generate insights for business leaders.
- Business Continuity & Crisis Management
- Contribute to the development and execution of the annual Business Continuity Management (BCM) and Crisis Management programs.
- Support the design and delivery of BCM and Crisis Management training across the organisation.
- Provide guidance to Business Continuity Plan Owners and Coordinators to ensure compliance with regulatory and policy obligations.
- Facilitate scenario testing and exercises, ensuring customer-centric decision-making.
- Governance & Reporting
- Assist in the review and alignment of resilience-related policies and procedures.
- Support the Crisis Management Team (CMT) training and exercise program.
- Participate in incident and crisis response activities, including post-incident debriefs.
- Contribute to business-owned governance forums (e.g., Operational Resilience Governance Forum).
- Provide input into reporting for Risk Committees on the status of BCM and Crisis Management programs.
- Relevant Qualifications and Experience
- Relevant tertiary or professional qualifications or equivalent industry experience.
- Experience operationalising enterprise business resilience or risk management frameworks (preferred) and/or risk management frameworks.
- Demonstrated understanding and practical experience in Business Resilience and Crisis Management.
- Experience or working knowledge in designing and implementing Business Resilience Management frameworks.
- Key Skills
- Strong communication skills with the ability to build trusted relationships and provide specialist advice.
Applicants will be required to provide evidence of their eligibility to work in Australia, and at a minimum be required to undertake police and basic credit checks as a condition of employment.
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