Commercial Process Optimization Specialist

2 days ago


City of Monash, Australia Officeworks Ltd Full time
About the Opportunity

We are seeking an experienced Merchandise Process Analyst to join our Commercial team. In this key role, you will drive system and process improvement, enabling productivity and efficiency within the Commercial team and the wider business.

Key Responsibilities
  • Improve systems and processes to drive productivity and efficiencies across our Merchandise function.
  • Run projects in collaboration with Merchandise, IT, Digital, and Support.

This role requires a confident communicator with an analytical and solutions mindset, able to influence and present to key stakeholders across all levels, achieving positive outcomes and driving process improvements.

About You

To succeed in this role, you will have:

  • Process management experience within a fast-paced retail environment.
  • Strong critical thinking skills to analyse complex processes and develop effective solutions.
  • Ability to work autonomously and within a team environment.
  • Computer literacy and technical orientation with intermediate to advanced MS365 suite.
  • Strong experience with charting and mapping tools.
  • A strong attention to detail and ability to drive outcomes under pressure.
  • Strong interpersonal skills and confident communicator.


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