Digital Project Manager

4 weeks ago

Melbourne, Victoria, Australia Firesoft People Full time

About the Role

We are Firesoft People, an Events and Music marketing agency based in Australia, with offices in Sydney and Melbourne. Our services include event management, experiential marketing, digital and social media marketing, content creation, and artist management.

Our work involves collaborating with a variety of clients in the entertainment industry, including music festivals, live events, record labels, and brands. We're known for our creative approach to marketing and our ability to create unique and engaging experiences for audiences.

Please Note:

  • This role is more focused on Digital Operations and Business Management.
  • Open to a Digital Coordinator position as well.

Job Description

The Digital Operations Manager plays a vital role in overseeing end-to-end digital projects and associated business operations. This includes tasks such as billing receipts, account setup, and project scope reviews. The ideal candidate will ensure that all campaigns run smoothly, on time, and within budget by effectively allocating resources and working closely with internal teams and stakeholders.

Key Responsibilities

  • Manage end-to-end digital projects and associated business operations.
  • Collaborate with internal teams and stakeholders to ensure efficient resource allocation, maintain communication, and uphold workflow and documentation standards.
  • Proactively manage risks, budgets, and timelines to ensure successful project delivery and client satisfaction.
  • Provide exceptional attention to detail, organization, and communication skills while reviewing and QA-ing campaigns prior to launch.
  • Show a deep understanding of digital service offerings and be able to communicate these both internally and externally.
  • Direct teams and resources to interpret client briefs and ensure the final output is consistent with the client's expectations.
  • Ability to provide cost estimates and quotations, and monitor budgets.
  • Communicate with internal and external stakeholders to provide project status and end-of-campaign reports.

Requirements

  • Project management experience, ideally within a digital agency.
  • Understanding of project management principles.
  • Experience using project management software.
  • Excellent communication skills and ability to work with internal teams.
  • Realistic understanding of time frames across digital disciplines.
  • General ad platform experience including Meta (Facebook & Instagram) and Google (Search, Display, YouTube), TikTok Ads Manager, LinkedIn Ads, Spotify Ads Studio and AdRoll highly desirable.

Salary Range: AU$80,000 - AU$110,000 per annum

Reports To: Head of Client Service & Delivery

Review & Growth:

  • 6-month probation.
  • Annual review.

Career Pathways:

  • Digital Team Lead
  • Senior Digital Operations Manager
  • Executive roles.

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