Collision Repair Specialist

4 days ago


Shepparton, Victoria, Australia AMA GROUP AUSTRALIA Full time

Role Overview

We are seeking a skilled Collision Repair Specialist to join our team at AMA Group Australia. The successful candidate will be responsible for providing excellent customer service, accurately quoting vehicles, and ensuring timely repairs to a high standard.

Key Responsibilities

  • Providing exceptional customer service to clients and work providers.
  • Accurately quoting vehicles in a timely manner and in accordance with insurer/company procedures.
  • Completing quotes as required onsite, off-site, and online.
  • Processing vehicles onsite by carrying out vehicle arrival inspections, including mapping and imaging.
  • Managing parts for repairs to ensure timely arrival and cost-effectiveness.
  • Managing suppliers to ensure additional work is recorded and authorized in a timely manner.
  • Ensuring vehicles are repaired to their pre-accident condition.
  • Handing over completed repairs to customers.

Requirements

  • Previous collision repair industry experience.
  • Strong commitment to working safely.
  • Good attitude, with excellent communication skills.
  • High attention to detail.
  • Reliable, hard-working, and a team player.

Benefits

  • Reward and recognition.
  • Career development and training.
  • Referral bonus for recommending a friend to work with us.
  • Discounts on parts and tools.
  • Uniforms.
  • 24/7 professional counseling for team members and their immediate families.

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