Education Sector ICT Support Specialist

4 days ago

Port Macquarie, New South Wales, Australia beBeeICTProfessional Full time
Job Overview

We are seeking a highly skilled and motivated ICT professional to join our team as an ICT School Support Officer. This is an exciting opportunity for someone looking to advance their IT career in the education sector.

About the Role

The ICT School Support Officer will provide technical support to students, staff, and faculty members across various departments. You will be responsible for troubleshooting and resolving computing issues, supporting software applications, and maintaining our ICT infrastructure.

  • Main Responsibilities:
  • Providing general support to end-users and solving their computing problems in a timely manner or effectively triaging their issues.
  • Supporting software and applications, telecommunications and data services for the school.
  • Assisting in maintaining CEM's ICT infrastructure, equipment and facilities.
  • Management of user accounts within the various online learning platforms.
  • Providing ICT support to the Group ICT Manager across the CEM Group.
Required Skills and Qualifications

To be successful in this role, you will need to have excellent technical skills, strong interpersonal relationship and communication skills, and the ability to work independently and also within a team to produce excellent outcomes. You should be comfortable with Google Suite, Apple Mac and iOS, Microsoft, Canvas, Jamf, Microsoft Windows Server, Linux Server, Aruba LAN/WAN/Wireless Networking and Telecommunications.

  • Key Skills:
  • Solutions-focused and able to complete multiple tasks on tight deadlines.
  • Excellent interpersonal relationship and communication skills.
  • Able to work independently and also within a team to produce excellent outcomes.
  • Servant heart, vibrant Christian faith, and actively involved in your local church.
  • Hold and maintain a valid Working with Children Check.
Benefits

Candidates selected for this role can access a range of staff benefits, including EAP program with free counselling sessions, employee benefits program with 15-50% off leading retail brands, salary sacrificing options, grow in your faith, skills and experience, being part of an authentic faith community that shares regular devotions and prayer.

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