Strategic Process Improvement Specialist

4 days ago

Sydney, New South Wales, Australia beBeeBusinessAnalyst Full time

As a key member of our Transformation team, you will play a pivotal role in driving business growth and operational efficiency through process improvement and change management.

Job Description:

We are seeking a detail-oriented and proactive Business Analyst to join our program team. In this role, you will be responsible for conducting current state assessments, identifying opportunities for simplification, standardisation, automation, and centralisation, and developing solutions to address them.

This role involves working with different business segments and cross-functional teams to drive improvements. You will collaborate with client-facing leaders and brokers to map the current end-to-end landscape, conduct discovery assessments, and analyse associated data to identify opportunities for improvement.

You will create a summary of findings and proposed recommendations from the discovery assessment to get leadership alignment. Additionally, you will assist in creating business cases with inputs from key business and program stakeholders, and keep track of benefits in line with the business case.

The successful candidate will have experience in large-scale program delivery or transformations, working in complex organizations with diverse stakeholders. They will also have a strong understanding of operational efficiency and cost management principles, as well as excellent stakeholder relationship and communication skills.

Required Skills and Qualifications:
  • Strong business analysis, organisational design, and process improvement experience
  • Proven track record in driving continuous improvement or transformations
  • Experience in building implementation artefacts such as policies, procedures, system user documentation, communication and training material
  • Excellent stakeholder relationship and communication skills (written and verbal)
  • Strong documentation, presentation, and negotiation skills
  • Strong analytical and problem-solving skills
  • Proficiency in process mapping tools (e.g., Visio etc.)
  • Ability to work independently and as part of a team in a fast-paced / complex environment
Benefits:
  • A competitive salary and benefits package
  • Ongoing professional development opportunities
  • The chance to work on challenging projects and contribute to business growth
  • A collaborative and dynamic work environment
Others:

Marsh McLennan is committed to creating a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, disability, ethnic origin, family duties, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law.

We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have impact for colleagues, clients and communities.

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