Full-Time Customer Service Professional
5 days ago
About the Opportunity
We are seeking a customer-focused professional to join our valued client in Adelaide's Northern suburbs. This full-time opportunity offers ongoing temporary work from Monday to Friday.
The Key Responsibilities
- Handle all inbound and outbound calls in accordance with service standards, providing exceptional customer service by exceeding client expectations daily.
- Manage client and external stakeholder expectations through effective communication and project coordination.
- Liaise with accounts to set up new suppliers, subcontractors, and customers, ensuring seamless integration and timely delivery.
- Coordinate office amenities and supplies for staff, maintaining a productive and efficient work environment.
- Perform general administrative activities to support projects as needed, utilizing strong data entry skills and proficiency in PC applications.
Requirements
- Prior experience in a contact centre environment or customer service is essential.
- Excellent verbal and written communication skills, including strong attention to detail and accuracy.
- High-level data entry skills, with proficiency in PC applications and software systems.
- Australian Citizens or Permanent Residents only.
Working Conditions
- Office-based in Northern Adelaide, with opportunities for growth and development.
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