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Cloud Service Delivery Lead

1 month ago

Brisbane, Queensland, Australia ARQ Group Full time
About Us

NCS Australia is a leading provider of digital technology solutions, harnessing the power of technology to advance our communities. With a rich history of partnering with clients to deliver end-to-end digital solutions, we accelerate transformation and innovation journeys.

About the Role

As a Cloud Service Delivery Lead, you will play a critical role in ensuring client engagements are delivered to the highest standards. Collaborating with internal and external stakeholders, you will provide guidance and support across teams to meet contractual obligations. Building strong relationships with clients, you will understand their business needs and proactively identify opportunities to add value to client engagements.

Your Responsibilities
  • Lead the delivery of cloud services, ensuring high-quality outcomes and meeting contractual obligations.
  • Collaborate with Solution Architects to define new Managed Services offerings and enhance existing ones.
  • Develop and maintain delivery pre-sales artefacts to drive growth and success.
  • Foster a culture of collaboration, innovation, and continuous improvement, providing an environment of growth and camaraderie.
About You
  • Proven experience in a similar leadership role within the managed services industry.
  • Strong understanding of cloud computing, infrastructure as a service, platform as a service, and software as a service.
  • Demonstrated ability to lead and motivate teams to achieve performance goals.
  • Strong analytical and problem-solving abilities, focusing on continuous improvement and proactive risk management.
  • Excellent communication, negotiation, and relationship management skills.
Why Join Us

NCS Australia values your growth and development, offering a comprehensive global learning and development program. You will be mentored by industry experts and have access to a worldwide network of career opportunities. Join us and discover the possibilities.