Customer Experience Specialist

5 days ago

Cairns, Queensland, Australia beBeeCustomer Full time $62,000 - $74,000
Exceptional Customer Experience Specialist

As an Exceptional Customer Experience Specialist, you will be responsible for delivering top-notch service to our guests, ensuring they have a memorable experience.

A Day in the Life
  • Engage with guests by sharing your passion for our products and create special moments that our guests won't forget.
  • Let our guests know about our loyalty programs and their many benefits and product offerings.
  • Contribute positively to our culture of responsibility; which is centered around safety and RSA compliance.
What We Need from You

About You

  • You are great with people, detail, and communication and are motivated to make magic happen for your guests and your teammates.
  • You have flexible availability across the day, evenings, and weekends.
  • You hold a current RSA certificate.
  • You'll be yourself and come as you are - we value individuality.
The Benefits Are Good Too
  • An exclusive discount card for ALH Hotels pubs & accommodation, BWS, Dan Murphy's, and other Endeavour Group brands.
  • As a valued member of the team, your health and wellbeing is our top priority. You will have access to a range of free services to help you live well and support your physical, mental, and financial wellbeing.
  • Endeavour Group is full of opportunities - use our dedicated learning and development options to grow an idea, yourself, and your career. This is just the start, so dream big.

If this opportunity excites you - and you're close-enough on the requirements - go ahead and apply.

What's in It for You?

We are together creators. We're big, but part of something much bigger. ALH is in good company, sitting alongside the likes of Dan Murphy's, BWS, Pinnacle Drinks within the Endeavour Group. Together we create the moments that bring millions of people together. And together we have more fun, create more opportunities, and score a lot more goals. We're serious about having a good time - creating a safe, inclusive, and fun place to rock up to. We're all about creating a more sociable future, together - for our customers and each other.

Our Talent Team and Hiring Leaders kindly request no unsolicited resumes or approaches from Recruitment Agencies. Endeavour Group is not responsible for any fees related to unsolicited resumes.

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