Customer Service Representative

3 weeks ago


Morwell, Victoria, Australia Alinta Energy Full time

Competitive Salary and Benefits

As a Customer Service Representative at Alinta Energy, you will enjoy a competitive annual salary of $66,500 (inclusive of super) with an annual bonus and monthly recognition incentives.

Ongoing Training and Support

You will receive ongoing training and support from on-ground leadership at every stage of your employment, ensuring you have the skills and knowledge to excel in your role.

Hybrid Working Arrangements

You will work a hybrid schedule, with 3 weeks from home and 1 week in office, allowing you to balance your work and personal life.

Join Our Team

At Alinta Energy, we are committed to creating a positive and inclusive work environment. If you are passionate about delivering exceptional customer service and have a strong work ethic, we would love to hear from you.

Key Responsibilities

  • Handle incoming customer calls and online enquiries, providing exceptional customer service at every interaction.
  • Deliver on KPIs and targets relating to sales, responsiveness, quality, and customer excellence.
  • Own customer queries, delivering a first call resolution and highlighting potential repeat call drivers.
  • Demonstrate the value of the Alinta Energy brand and services at every customer interaction.

What You'll Bring

After attending our comprehensive paid training program, you will be equipped to provide exceptional customer service over the phone and online, while demonstrating the value of the Alinta Energy brand to our customers.

Working with Us

At Alinta Energy, we are committed to creating a positive and inclusive work environment. We offer a range of benefits, including flexible working arrangements, ongoing training and support, and a competitive salary and benefits package.

Apply Now

If you are passionate about delivering exceptional customer service and have a strong work ethic, we would love to hear from you. Please click 'Apply' to submit your application.



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