Housekeeping Supervisor

3 weeks ago


Brisbane, Queensland, Australia UniLodge Full time
About the Role

We are seeking a motivated and experienced Housekeeping Supervisor to lead our cleaning team to achieve daily excellence across our properties. As a key member of our operations team, you will be responsible for ensuring the cleanliness of guest rooms, public areas, and linen rooms, while managing the rostering and performance of employees.

Key Responsibilities:

  • Ensure the cleanliness of guest rooms, public areas, and linen rooms in accordance with procedures and checklists
  • Manage the rostering and performance of employees
  • Assist in the selection, training, and mentoring of the team
  • Manage guest complaints within company guidelines and escalate where necessary
  • Attend all briefings, meetings, and training as assigned by management

Requirements:

  • 1-2 years experience in a similar role
  • Confident using a computer and Microsoft Office Suite
  • Familiar with safety procedures and WHS
  • Ability to multi-task and work well in high-pressure situations
  • Well-presented and professionally groomed
  • Commitment to working across our properties if required to cover leave
  • Available to work full-time (38 hours per week) across a Monday to Sunday roster
  • Hold valid working rights in Australia
  • Be willing to obtain a National Police Check

What We Offer:

  • Ongoing training and career growth opportunities
  • Performance and Service Recognition Programs
  • Access to tools and resources to support mental health and wellbeing
  • Various leave options including study leave, parental leave, etc.


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