Service Administrator

3 weeks ago

Port Hedland, Australia Cummins Inc. Full time

About the Role

We are seeking a talented Service and Parts Administrator to join our team in Port Hedland, WA. As a key member of our Distribution Business, you will be responsible for supporting the parts and warehouse team with inventory management, completing supplier invoicing, accounts payable, mail management, and general admin tasks.

Key Responsibilities

  • Support the parts and warehouse team with inventory management
  • Complete supplier invoicing, accounts payable, mail management, schedule services, answer phone calls, and complete safety compliance admin, including JSOs
  • Support the service supervisor with account issues and day-to-day workload
  • Provide world-class service to our well-established customer base
  • Arrange training and keep accurate records for technicians
  • Utilize your strong verbal and written communication skills with a positive, upbeat attitude and be proactive
  • Heavily customer-focused role

Requirements

  • Demonstrated service administration in a similar industry, automotive or trucking
  • ERP experience, preferably with Movex, along with Intermediate skills in Word and Excel
  • An understanding of accounts payable and accounts receivable is desirable, as well as familiarity with financial processes/accounts and purchase orders
  • World-class interpersonal skills and the ability to develop relationships with internal and external customers

What We Offer

  • Competitive hourly rate paid as a permanent salary plus remote location allowance
  • Overtime penalties
  • Safety equipment / PPE provided
  • Uniforms provided
  • Comprehensive Cummins product training provided
  • Income Protection continuance insurance
  • Discounts with select private health insurance, PC software/hardware and a range of vehicles
  • Annual remuneration review
  • Participation in an annual variable compensation (bonus) program
  • A range of personal and professional benefits
  • Onsite parking
  • Employee Assistance Program available to employees
  • Paid Parental leave (Conditions apply)

About Cummins

Cummins is an equal opportunity employer dedicated to diversity in the workplace. Our policy is to provide equal employment opportunities to all qualified persons without regard to race, gender, colour, disability, national origin, age, religion, union affiliation, sexual orientation, veteran status, citizenship, gender identity and/or expression, or other status protected by law.

We are proud to be recognized as a WORK180 Endorsed Employer for All Women.

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