Venue Leadership Position

1 week ago

Brisbane, Queensland, Australia beBeeInnovation Full time $91,144 - $118,828

Job Title: Facility Operations Director

About the Role:

We are seeking a highly skilled and experienced Venue Manager to lead our team at two prominent facilities. As a Venue Manager, you will be responsible for delivering exceptional customer service, driving innovation, and ensuring facility operations meet high standards.

About You:

To succeed in this role, you will have a strong background in leadership, operational planning, and financial management. You will possess excellent communication skills, be able to build positive relationships with stakeholders, and have a proven track record of achieving successful outcomes.

Key Responsibilities:

- Ensure safety and well-being of visitors and employees through effective planning and oversight of policies, processes, and procedures.

- Coach and develop leaders to deliver key performance indicators (KPIs) through engagement, performance planning, and individual development plans.

- Lead a high-performance community-minded culture through highly visible and hands-on leadership and team engagement.

- Maintain a high-value relationship with stakeholders.

- Implement a high-value customer service proposition that addresses the needs of the client base.

- Recruit energetic, diverse, and passionate employees as required to complement the team and the vision for the facilities.

- Train and develop staff to ensure they have the required knowledge and capability levels to carry out their work and achieve their objectives.

- Identify staff and develop career progression paths that lead to transparent and effective succession decisions when required.

- Maintain facilities to approved standards in line with contract requirements.

About the Perks:

You will be eligible to earn a bonus by achieving your KPIs. Additionally, you will have access to leisure facilities in the region.

About the Qualifications:

- National Police Check

- Working with Children Check

- Current CPR Certificate

- Current First Aid Certificate (Level 2)

- Pool Lifeguard qualification

- If you do not currently hold these qualifications, you must be willing to acquire them.

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