Home Technical Claims Lead

1 week ago


Perth, Western Australia Aviva Full time
About the Role

We are seeking a highly skilled and experienced Technical Claims Lead to join our Home Claims team at Aviva. As a key member of our leadership team, you will be responsible for leading a team of claims handlers and major loss field teams, driving excellence in claims handling and customer outcomes.

Key Responsibilities
  • Lead a team of claims handlers and major loss field teams to deliver market-leading indemnity performance and excellent customer outcomes.
  • Develop and implement effective claims handling strategies, ensuring compliance with regulatory requirements and Aviva's claims philosophy.
  • Collaborate with senior stakeholders to drive business growth and improve customer satisfaction.
  • Provide coaching and mentoring to team members to enhance their skills and performance.
  • Contribute to the development of Aviva's claims strategy, identifying opportunities for improvement and implementing changes to drive business success.
What We Offer
  • A competitive salary of circa £75,000, depending on location, skills, experience, and qualifications.
  • A bonus opportunity of up to 12% of annual salary, based on individual performance and Aviva's results.
  • A generous pension scheme, with Aviva contributing up to 14% of your salary.
  • 29 days' holiday, plus bank holidays, and a choice to buy or sell up to 5 days.
  • Discounts on Aviva products and other retailer offers.
  • Up to £1,200 of free Aviva shares per year, through our Matching Share Plan.
  • Flexible benefits, including sustainability options, such as cycle to work.
  • Three paid volunteering days to support your chosen charity or community project.
About Aviva

Aviva is a leading insurance company, committed to delivering excellent customer outcomes and driving business growth. We value diversity and inclusion, and welcome applications from candidates with diverse backgrounds and experiences.

We operate a 'smart working' policy, allowing you to work flexibly and balance your work and personal life. Our offices are located in various locations, and this role can be based in any office, with regular travel to Perth required.



  • Perth, Western Australia Aviva Full time

    Job Summary:Aviva is seeking a highly skilled and experienced Home Technical Claims Lead to join their team. This role is responsible for leading a team of Home claims handlers and major loss field teams, with ownership of the management and performance of large Home claims.About the Role:This is an exciting opportunity to be in the forefront of change and...


  • Perth, Western Australia Aviva Full time

    About the RoleWe are seeking a highly skilled and experienced Technical Claims Lead to join our Home Claims team at Aviva. As a key member of our leadership team, you will be responsible for leading a team of claims handlers and major loss field teams, driving excellence in claims handling and customer outcomes.Key ResponsibilitiesLead a team of claims...


  • Perth, Western Australia Aviva Full time

    About the RoleWe are seeking a highly skilled and experienced Technical Claims Lead to join our Home Claims team at Aviva. As a key member of our leadership team, you will be responsible for leading a team of claims handlers and major loss field teams, driving a high-performance culture through exemplary leadership and coaching.Key ResponsibilitiesLead a...


  • Perth, Western Australia Suncorp Group Full time

    About the RoleWe are seeking a skilled Technical Claims Assessor to join our team at Suncorp Group. As a Technical Claims Assessor, you will play a critical role in assessing and resolving claims related to home and building damage. Your expertise will help us provide excellent service to our customers during their most challenging times.Key...

  • Claims Assessor

    1 week ago


    Perth, Western Australia Suncorp Group Full time

    About the RoleWe are seeking a skilled Claims Assessor to join our team at Suncorp Group. As a Claims Assessor, you will play a critical role in assessing property loss or damage, determining policy coverage, and working closely with internal and external stakeholders to deliver excellent customer service.Key ResponsibilitiesAssess property loss or damage...


  • Perth, Western Australia Aviva Full time

    Job Summary:This is a senior leadership role within Aviva's claims department, responsible for leading a team of claims handlers and major loss field teams. The successful candidate will have a deep understanding of claims handling and insurance principles, as well as excellent leadership and coaching skills.Key Responsibilities:Lead a team of claims...


  • Perth, Western Australia Technical Resources Full time

    About the RoleAs a Mine Plant Project Engineer with Technical Resources, you will be responsible for overseeing and delivering equipment packages to the project. Your expertise will be crucial in managing and coordinating the project's technical aspects.Key ResponsibilitiesAct as the primary point of contact and driving force for assigned packages, ensuring...

  • **Technical Lead**

    2 weeks ago


    Perth, Western Australia Technical Resources Full time

    We are seeking an experienced Technical Lead to join our team at Technical Resources.The ideal candidate will have a strong background in engineering management and be able to lead a team of skilled professionals.Key responsibilities will include:Leading cross-functional teams to deliver high-quality projects on time and within budget.Developing and...

  • Design Manager

    2 weeks ago


    Perth, Western Australia Technical Resources Full time

    Job Summary:We are seeking a highly experienced Design Manager to join our team at Technical Resources. As a key member of our design team, you will be responsible for leading the design process and ensuring that all projects are completed to the highest standard.Key Responsibilities:Lead the design process for various mining industry projects, ensuring that...


  • Perth, Western Australia Technical Resources Full time

    About the RoleWe are seeking a highly skilled and experienced Technical Electrical Engineer to join our team as a Project Lead. As a key member of our Technical Resources team, you will be responsible for leading electrical engineering projects from conceptual design to execution.Key ResponsibilitiesProject LeadershipManage and oversee electrical engineering...

  • Engineering Manager

    2 weeks ago


    Perth, Western Australia Technical Resources Full time

    About the RoleWe are seeking an experienced Engineering Manager to join our team at Technical Resources. As a key member of our engineering consultancy, you will play a crucial role in leading and managing the engineering and design aspects of mineral processing projects.Key ResponsibilitiesProject Leadership: Oversee engineering and design for mineral...


  • Perth, Western Australia Technical Resources Full time

    About the RoleWe are seeking a highly skilled and experienced Electrical Engineering Project Lead to join our team at Technical Resources. As a key member of our engineering team, you will be responsible for leading electrical engineering projects from conceptual design to execution, ensuring timely delivery, and maintaining high-quality standards.Key...


  • Perth, Western Australia Technical Resources Full time

    About the RoleWe are seeking a highly skilled and experienced Electrical Engineering Project Manager to join our team at Technical Resources. As a key member of our engineering team, you will be responsible for leading and managing electrical engineering projects from conceptual design to execution.Key ResponsibilitiesProject ManagementManage and coordinate...


  • Perth, Western Australia Technical Resources Full time

    Job SummaryWe are seeking a highly skilled Senior Mechanical Engineer to join our team at Technical Resources. As a key member of our engineering team, you will be responsible for providing technical leadership and expertise in the design and development of mechanical systems.Key ResponsibilitiesLead the design and development of mechanical systems,...


  • Perth, Western Australia Technical Resources Full time

    About the RoleWe are seeking a highly skilled Senior Mechanical Engineer to join our team at Technical Resources. As a key member of our engineering team, you will be responsible for providing technical leadership and expertise in the design and development of mechanical systems.Key ResponsibilitiesProject Management: Lead and manage projects from conception...

  • Project Team Lead

    2 weeks ago


    Perth, Western Australia Technical Resources Full time

    About the Job**Job Summary:**We are seeking a highly skilled Project Team Lead to join our team at Technical Resources. As a Project Team Lead, you will be responsible for coordinating project plans, contractual arrangements, schedules, activities, and milestones in accordance with established policies, procedures, systems, and requirements.**Key...


  • Perth, Western Australia Technical Resources Full time

    Job SummaryWe are seeking a highly skilled Senior Project Engineer to lead our Engineering and Installation team. As a key member of our Technical Resources team, you will be responsible for overseeing the successful execution of projects, ensuring technical accuracy and adequacy, and providing guidance to the team.Key ResponsibilitiesAssign and review...

  • Senior Civil Engineer

    2 weeks ago


    Perth, Western Australia Technical Resources Full time

    About the RoleWe are seeking a highly skilled Senior Civil Engineer to join our team at Technical Resources. As a Senior Civil Engineer, you will play a key role in the technical delivery of our projects, working closely with our team of engineers and designers to ensure successful project execution.Key ResponsibilitiesTechnical delivery of civil related...

  • Senior Civil Engineer

    2 weeks ago


    Perth, Western Australia Technical Resources Full time

    About the RoleWe are seeking a highly skilled Senior Civil Engineer to join our team at Technical Resources. As a Senior Civil Engineer, you will play a key role in the technical delivery of our projects, working closely with our team of engineers and designers to ensure successful project execution.Key ResponsibilitiesTechnical delivery of civil related...

  • Claims Team Lead

    6 days ago


    Perth, Western Australia ALLIANZ AUSTRALIA SERVICES PTY LTD Full time

    About the RoleWe are seeking a highly skilled and experienced Claims Team Manager to join our team at Allianz Australia Services Pty Ltd. As a Claims Team Manager, you will be responsible for leading a team of individuals to achieve business objectives and ensure service levels, customer expectations, and regulatory obligations are met.Key...