Technical Support Professional

5 days ago


City of Frankston, Australia V-Kam Education B.V Full time

V-Kam Education B.V is looking for a Technical Support Professional to provide high-level technical expertise in the design, implementation, and maintenance of our systems and infrastructure.

Key Responsibilities
  • Provide Tier 3 technical support for complex technical issues
  • Develop and maintain documentation for technical procedures and processes
  • Collaborate with cross-functional teams to identify and address technical issues

Candidates with experience in planning, deployment, and management of 1 to 1 user/devices in an enterprise environment will be highly regarded. A strong understanding of web development using HTML, Java, and WordPress is also desired.

Preferred Qualifications
  • Relevant experience in an educational setting, along with knowledge of wireless deployment and Department initiatives
  • Demonstrates ability to plan and run ICT professional development sessions and work collaboratively with the Schools' ICT Management
  • Motivated, self-starter - able to work autonomously or as part of a team as the work dictates

A valid Working with Children Check is required to accept the Letter of Offer for the successful candidate. All candidates submitted must be fully vaccinated against COVID-19 by the start date in the Letter of Offer.



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