Technical Support Specialist

7 days ago


City of Frankston, Australia Centorrino Technologies Full time
About the Role

Centorrino Technologies is seeking a dedicated and skilled Technical Support Specialist to join our team in Carrum Downs. As an onsite support officer, you will be responsible for delivering high-quality technical assistance to our customers, ensuring their devices and technology systems operate smoothly.

Main Responsibilities:

  • Provide exceptional customer service, troubleshooting technical issues with desktops, laptops, tablets, servers, network infrastructure, and voice platforms.
  • Collaborate with colleagues to identify areas for process improvement and develop new procedures as needed.
  • Foster strong relationships with customers, developing a friendly bond and ensuring their needs are met.
  • Take ownership of day-to-day technology issues, resolving problems efficiently and effectively.
  • Stay up-to-date with industry developments, learning new technologies and concepts to provide expert guidance to staff and external vendors.

What We Offer

  • A dynamic and supportive work environment that encourages growth and development.
  • Comprehensive training and development opportunities to enhance your skills and knowledge.
  • Competitive remuneration package, including benefits and discounts to maximize your earning potential.
  • An exciting opportunity to work with cutting-edge technology and contribute to the success of our clients.


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