Technical Support Specialist
7 days ago
Centorrino Technologies is seeking a dedicated and skilled Technical Support Specialist to join our team in Carrum Downs. As an onsite support officer, you will be responsible for delivering high-quality technical assistance to our customers, ensuring their devices and technology systems operate smoothly.
Main Responsibilities:
- Provide exceptional customer service, troubleshooting technical issues with desktops, laptops, tablets, servers, network infrastructure, and voice platforms.
- Collaborate with colleagues to identify areas for process improvement and develop new procedures as needed.
- Foster strong relationships with customers, developing a friendly bond and ensuring their needs are met.
- Take ownership of day-to-day technology issues, resolving problems efficiently and effectively.
- Stay up-to-date with industry developments, learning new technologies and concepts to provide expert guidance to staff and external vendors.
What We Offer
- A dynamic and supportive work environment that encourages growth and development.
- Comprehensive training and development opportunities to enhance your skills and knowledge.
- Competitive remuneration package, including benefits and discounts to maximize your earning potential.
- An exciting opportunity to work with cutting-edge technology and contribute to the success of our clients.
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