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Insurance Development Manager

1 week ago

Council of the City of Sydney, Australia A2B Australia Limited Full time
About A2B Australia Limited

We are a leading provider of mobility solutions, payment technologies, and personal transport services. Our dispatch technology is deployed globally, and our expertise in payments is valued by retailers and the taxi industry throughout Australia.

In support of professional drivers and their passengers, we provide class-leading and cutting-edge technology to taxis throughout Australia and to personal transport fleets in 50 cities across Canada, the USA, Europe, and New Zealand.

This is a part-time role, three days a week.

About Your Role

Your role is responsible for Cabsure Insurance sales (CTP, general insurance, and other products) and administration to support fleet growth, drive revenue, and generate returns. You will also manage insurance-related matters with operators and external customers.

  • Ensure high customer engagement and satisfaction to drive commercial outcomes.
  • Maximise the Cabsure customer value proposition to ensure that 13cabs is the preferred network partner.
  • Collaborate effectively with internal teams to ensure a seamless customer service experience.
  • Consistently implement workflow processes and expectations.
  • Proactively manage and integrate new products, systems, and services.
  • Communicate and reinforce safety and quality policies and procedures.

About You

  • Tertiary qualification.
  • Strong problem-solving skills, with the ability to see issues from new perspectives and understand how components come together. Demonstrates wisdom and business acumen.
  • Goal-oriented, with the ability to develop plans, anticipate obstacles, and create alternative solutions.