Logistics Compliance Manager
2 days ago
We're seeking a skilled Logistics Compliance Manager to join our team at Expeditors. As a trusted partner to our customers, you will play a critical role in ensuring their customs clearance processes are efficient and compliant.
With a strong focus on customer service and professionalism, our team of 15,000 trained professionals works together to deliver innovative logistics solutions. We have 250+ locations worldwide and globally unified systems, allowing us to provide seamless support to our clients.
Job OverviewKey Responsibilities:
- Coordination of customs clearance documentation for multiple customers.
- Regular communication with customs authorities to address queries and concerns.
- Delivery of excellent customer service to meet individual needs.
- Expert advice and assistance on customs compliance matters.
- Review and update of policies, procedures, and controls to maintain regulatory standards.
- Implementation and enforcement of relevant regulations for all customers and business operations.
- Identification of opportunities for improvement, risk mitigation, and IT solutions to enhance compliance and control.
- Collaboration with the Expeditors Network to share best practices and promote uniformity throughout the region.
- Development and maintenance of key account relationships.
- Stay up-to-date on customs requirements, implementing new regulations and updates as necessary.
- Accurate processing of Duty/VAT and collection as required.
- Prompt response to customer queries and resolution of any refunds or discrepancies.
- Accuracy in daily and weekly audits of entries.
- Staying informed about the latest customs regulations and changes.
- Development and delivery of training for new staff members within the department.
This role requires strong knowledge of Irish customs procedures and systems, effective interpersonal skills, and the ability to relate to customers and internal stakeholders at all levels.
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