Restaurant Operations Manager

1 week ago


Waurn Ponds, Victoria, Australia Mad Mex Full time

We are on the lookout for a Savvy, Vibrant & Passionate Leader to co-manage our Mad Mex restaurant located in Geelong region. Our Mad Mex restaurants serve Baja-style burritos with the freshest ingredients.

About Us

At Mad Mex, we prioritize building great teams by providing ongoing training and supporting each individual's journey to achieve their goals. We deliver an epic experience for our customers and live our values of Authentic, Connected, Cheeky, Healthy, and Own It every day.

About the Role

This Senior Restaurant Leader is hands-on and leads by example, taking charge during shifts and ensuring exceptional customer service through team supervision, recruitment, standards management, ordering stock, banking, opening/closing the restaurant, and team training and coaching.

Key Responsibilities
  • Lead a high-performing team to provide excellent customer service.
  • Manage restaurant operations, including food preparation, grilling, counter services, and cash handling.
  • Schedule staff, manage inventory, and maintain accurate records.
  • Develop and implement strategies to improve sales, customer satisfaction, and employee engagement.
About You

We are looking for someone with loads of energy, passion for delivering high-quality food and services, and experience in managing business operations in a shift work environment. Ideally, you will be an exceptional leader with a proven track record of building and motivating a team.

Benefits
  • A competitive salary between $65,000 - $75,000 per annum.
  • Bonus program for meeting or exceeding targets.
  • Opportunities for career growth and professional development.
  • Roster flexibility, minimal late nights, and regular days off.
  • Exclusive access to our Discounts platform for discounts at various locations.
  • Epic recognition program and complimentary access to our Employee Assistance Program.
  • Ongoing training and development to help you achieve your goals.

Please apply today to take the first step towards an exciting career at Mad Mex.



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