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Account Manager
2 months ago
Job Summary
We are seeking a highly skilled and motivated Account Manager to join our team at Lightspeed. As an Account Manager, you will be responsible for managing inbound sales for our hospitality venues based in the APAC market.
Key Responsibilities
- Build and maintain strong relationships with customers to understand their requirements and provide solutions that add value to their business.
- Act as a trusted advisor to customers, guiding them through their upgrade path from basic platforms to more advanced platforms.
- Develop and execute sales strategies to upsell and maximize account growth in every customer interaction.
- Provide exceptional customer service and support to ensure customer satisfaction and loyalty.
- Collaborate with cross-functional teams to achieve organizational objectives and drive business growth.
Requirements
- Experience in account management, sales development, or a related field with a proven track record of success.
- Strong understanding of solution-based consultative sales in a SaaS environment.
- Excellent communication and interpersonal skills with the ability to build strong relationships with customers and colleagues.
- Ability to work in a fast-paced environment and adapt to changing priorities and deadlines.
- Entrepreneurial approach with a strong desire to drive business growth and innovation.
What We Offer
- Opportunity to work with a leading commerce platform and be part of a dynamic and growing team.
- Competitive salary and benefits package with opportunities for career growth and development.
- Collaborative and supportive work environment with a focus on innovation and customer satisfaction.
- Professional development opportunities to enhance your skills and knowledge.
How to Apply
If you are a motivated and results-driven individual with a passion for sales and customer success, we encourage you to apply for this exciting opportunity. Please submit your resume and a cover letter outlining your experience and qualifications for the role.
