
Skills Development Specialist
1 week ago
This is a key role that oversees the training strategy and its execution. The specialist will be responsible for designing, developing, delivering and supporting training initiatives for the Contact Centre and Bereavement Centre teams.
- Scope, design, and development of training modules for Contact Centre and Bereavement Centre teams.
- Collaboration with Member Resolutions to ensure consistency and efficiency in training design and delivery.
- Contribution to complex learning design to address development needs, utilising various formats.
- Design and enhancement of programs/trainings to meet current and future needs.
The successful candidate will have experience in creating and delivering comprehensive training frameworks for customer-facing operational teams.
- Experience in building and implementing training programs.
- Strong attention to detail and creative mindset.
- Well-developed communication and interpersonal skills.
- Ability to work with and through others as a team player.
- Strong presentation and facilitation skills, including use of presentation tools.
AustralianSuper promotes colleague development and offers generous leave entitlements. We foster a workplace culture of safety, respect, inclusiveness, and diversity.
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