Digital Solutions Expert

2 weeks ago


Melbourne, Victoria, Australia Brennan Full time

About the Role:

We are seeking an experienced Digital Solution Architect to join our team in Melbourne. As a key member of Brennan Digital, you will be responsible for driving technology offerings to market and contributing to the growth and profitability of our business.

Key Responsibilities:

  • Work closely with our Customer team to identify and convert business opportunities, and with State Managers to develop and consult on Brennan Digital positioning.
  • Collaborate with Consultants, Solution Architects, Account Managers, and Business Development Managers to oversee client proposals, tenders, solution definitions, and cost estimates related to Brennan Digital's services.
  • Own all sales opportunities related to solutions associated with Brennan Digital services.
  • Deliver various pre-sales activities, including responding to customer requests for information, developing and planning conceptual solution presentations and demonstrations, and providing technical/product guidance in meetings.
  • Run pre-sales discovery workshops to ensure we understand customer requirements and can tie business outcomes to technical solutions, identifying risks and opportunities presented by the solution.
  • Analyse technical requirements of new projects, conceptualise design, identify appropriate technology solutions, and contribute to project planning and estimation within project constraints.
  • Help customers understand proposed technical solutions to business problems under applicable constraints.
  • Lead discussions and perform strategic reviews with customer audiences up to CxO level on the use of Brennan-related technologies.
  • Train customer teams on various technologies and solutions, with a focus on teaching the sales team to self-service these solutions.

What We're Looking For:

  • Minimum 7-10 years of experience in design, development, and deployment of solutions to meet business requirements.
  • Strong understanding of Dynamics, particularly technical expertise in Dynamics 365 Customer Engagement.
  • Minimum 5 years of experience in creating project proposals, RFP responses, and statements of work in a professional services organisation focused on digital services.
  • Demonstrated ability to apply technology solutions to business problems.
  • Proven experience in developing and delivering effective presentations and solutions.
  • Experience in complex RFP responses, solution design, and articulating the value proposition of an overall solution.
  • Experience in commercial governance for complex RFP responses.
  • Good analytical and troubleshooting skills.
  • A proven track record in a pre-sales, sales, or consultancy environment in an IT solutions business with experience in cloud services and IT outsourcing and managed services.
  • A "trusted advisor" and "project leader" attitude.
  • A willingness to work and adapt to a fast-growing and changing environment.


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