Customer Service Specialist

2 weeks ago


Central Coast, Australia beBeeWarranty Full time $75,000 - $80,000

Are you looking for a rewarding role that combines customer service with problem-solving skills? Look no further

About the Job

We are seeking an experienced Warranty Clerk to join our team. As a Warranty Clerk, you will be responsible for handling warranty claims and ensuring timely resolutions.

Key Responsibilities:
  • Manage Warranty Claims: Handle warranty claims in a fair and efficient manner, ensuring all parties are satisfied with the outcome.
  • Communicate Effectively: Communicate clearly and professionally with customers and dealerships, resolving issues promptly and politely.
  • Maintain Accurate Records: Maintain accurate records and reports, ensuring all data is up-to-date and secure.
Requirements:
  • Degree in Business Administration or related field: A degree in Business Administration or a related field is essential for this role.
  • Minimum 2 years experience in customer service or warranty management: We require a minimum of 2 years experience in customer service or warranty management, preferably in a similar industry.
  • Excellent communication and problem-solving skills: Excellent communication and problem-solving skills are essential for this role, as you will be working closely with customers and dealerships.
What We Offer:

We offer a competitive remuneration package, including a retainer, superannuation, and opportunities for professional growth and development.



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