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**Coordinator Rates and Receivables Specialist**
2 months ago
About the Role:
The City of Stirling is seeking a highly skilled and experienced professional to join our team as a Coordinator Rates and Receivables. This is a permanent full-time opportunity that offers a challenging and rewarding role for someone who is passionate about delivering exceptional service and results.
Key Responsibilities:
- Manage effective relationships with stakeholders to ensure consistent service quality and efficiency.
- Coordinate the team's workload and manage staff leave and absences to ensure adequate resourcing during peak periods.
- Lead the administration of the Council's rates functions, including distribution of notices, responding to enquiries, property valuation adjustments, and administration of pensioner concessions.
- Proactively coordinate and manage debt recovery procedures and administer Council's Hardship Policy.
- Lead implementation and driving efficiency within a team.
- Accountability for building the best team, with a deep understanding of what leadership requires.
- Focusing their team on the priorities of the City and achieving both short- and longer-term goals.
- Facilitate effective utilization of time and resources and enhance their capacity to achieve key objectives.
- Values collaboration and teamwork and focuses on the achievement of team goals.
About You:
To excel in this role, you should be self-motivated with excellent time management and analytical skills. You should hold a tertiary qualification in accounting, finance, or a related discipline. The ability to problem solve operational issues, with excellent attention to detail, superior communication skills and a collaborative style. Strong team leadership experience, a history of implementing continuous improvements, with a customer service focus are also crucial. This is a hands-on role so you must enjoy working at this level.
Desired Qualifications and Experience:
- 4+ years of experience leading and supervising a team.
- Understanding of Local Government Legislation and/or State/Federal Legislation related to Government.
- Experience with Technology One / OneCouncil Property and Rating System is an advantage.
- Effective time management, task prioritization, and organizational skills.
What We Offer:
- Flexibility in work arrangements to ensure work-life balance.
- Free parking and easy public transport access.
- Free onsite fitness facilities and end-of-journey facilities.
- Superannuation matching up to 6%.
- Professional development opportunities, including training, memberships, and study assistance.
- Excellent leave entitlements, including annual leave loading and the ability to purchase up to an additional 4 weeks' annual leave per year.
- 50% discount on gym memberships at our Stirling leisure centres (for permanent/fixed-term employees).
- Amazing in-house employee canteen.
- Up to 10 weeks paid parental leave.
- Employee health and wellness programs, including yearly flu vaccinations.
- Access to our Employee Assistance Program (EAP) for you and your family.
- Generous study assistance.
- Active social club.
- Employee recognition program.
- Novated Leasing (where applicable).
About the City:
The City of Stirling is a diverse and thriving local government in Western Australia, with over 223,000 residents across 30 suburbs. We are a cosmopolitan, multicultural, and economic hub. With over 1,400 employees, we support work-life balance and offer opportunities for progression and development. We celebrate and support inclusion and diversity, acknowledging the traditional custodians of the City of Stirling, the Wadjak People of the Nyoongar Nation, and the Aboriginal and Torres Strait Islander peoples of Australia.
