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Remote Field Service Technician
2 weeks ago
- Engage customers in a courteous and professional manner, anticipating and meeting their needs promptly and efficiently.
- Apply specialized tools and follow documented procedures to diagnose and complete repairs, including preparing required parts and tools.
- Perform preventative maintenance activities on engine and related components in the field, adhering to documented schedules and standards.
- Escalate unresolved issues to experienced colleagues and/or supervisors.
- Complete required documentation, such as service worksheets, timesheets, warranty claims, and quality documents.
- Identify additional service opportunities with customers.
- Stay up-to-date with training requirements and complete necessary training sessions.
- Maintain service vehicles and tools for cleanliness and proper operation.
- Adhere to all relevant Health Safety & Environmental policies, procedures, and legislation.
- Excellent communication and interpersonal skills.
- Ability to work independently and as part of a team.
- Strong problem-solving and analytical skills.
- Basic computer skills and experience with software applications.
- A competitive salary and benefits package.
- Opportunities for career growth and development.
- A dynamic and supportive work environment.
Our company is committed to providing equal employment opportunities to all applicants. We welcome diverse perspectives and backgrounds.
