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Customer Service Representative

2 months ago

Cannon Hill, Queensland, Australia Coles Full time
About the Role

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Agent (CSA). As a CSA, you will be responsible for delivering customer orders to their homes in a safe and efficient manner.

Key Responsibilities:

  • Deliver customer orders to their homes in a timely and professional manner
  • Pick and pack orders to the highest standard, ready for delivery
  • Safely navigate through busy streets, suburban roads, and regional areas
  • Be active and on your feet, lifting and carrying groceries from the van to delivery points
  • Work flexible hours across our store trading days, including early mornings, evenings, and weekends

About You:

  • A commitment to providing great customer experiences
  • An Unrestricted Australian Drivers Licence and a safe driving record
  • The confidence to safely drive and navigate through busy streets and suburban roads
  • Availability to work flexible hours

What We Offer:

  • A dynamic and supportive work environment
  • The opportunity to work with a diverse and inclusive team
  • Flexible work arrangements and additional leave entitlements
  • Ongoing training and development opportunities

Why Coles?

Coles is a leading Australian retailer with a strong commitment to customer satisfaction and team member development. We offer a dynamic and supportive work environment, with opportunities for career growth and development.