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Vendor Partnership Manager

2 months ago

Brisbane, Queensland, Australia FCM Travel Full time

About the Role:

We are seeking a highly skilled Vendor Partnership Manager to join our team at FCM Travel. As a key member of our organization, you will be responsible for building and maintaining strong relationships with our vendors to ensure seamless service delivery and maximum value.

Key Responsibilities:

  • Develop and maintain effective relationships with key vendors to ensure alignment with business objectives.
  • Work closely with internal stakeholders to understand business requirements and ensure vendor partnerships meet those needs.
  • Manage vendor performance and ensure compliance with agreed-upon service level agreements (SLAs) and key performance indicators (KPIs).
  • Collaborate with cross-functional teams to identify opportunities for process improvements and implement changes to enhance vendor relationships and service delivery.
  • Develop and maintain vendor scorecards and dashboards to track performance and identify areas for improvement.
  • Manage financial commitments and ensure invoices are accurate and consistent with executed statements of work.
  • Identify and mitigate risks associated with vendor relationships and implement strategies to minimize risk.
  • Develop and implement vendor management strategies to ensure maximum value and ROI.

Requirements:

  • Proven experience in vendor management or a related field.
  • Strong communication and interpersonal skills.
  • Ability to build and maintain strong relationships with vendors and internal stakeholders.
  • Analytical and problem-solving skills.
  • Experience with vendor performance management and SLA/KPI development.

What We Offer:

  • A dynamic and supportive work environment.
  • Opportunities for professional growth and development.
  • A competitive salary and benefits package.
  • A recognition and reward program for outstanding performance.

About Us:

FCM Travel is a leading travel management company dedicated to providing exceptional service and value to our clients. We are committed to building strong relationships with our vendors and internal stakeholders to deliver seamless service delivery and maximum value.