Frontline Team Manager

4 days ago

Sydney, New South Wales, Australia beBeeLeadership Full time $90,000 - $123,456
Leadership Opportunity in Frontline Team

A rare opportunity has arisen for an experienced professional to take on a leadership role within our frontline team. As a key member of our organization, you will be responsible for establishing and maintaining positive relationships with internal and external stakeholders, including office and field staff as well as clients, families and guardians.

Key Responsibilities & Duties:
  • Establish and maintain strong relationships with colleagues and stakeholders at all levels
  • Provide guidance, mentoring, and training to community support workers
  • Ensure timely completion of administrative tasks and reporting as required
  • Assist in the recruitment, onboarding, and induction process to achieve business objectives
  • Manage day-to-day operations, including recruitment, training, and induction of support workers and nurses
  • Address client feedback and complaints, ensuring effective resolution processes are in place
  • Maintain a safe working environment in accordance with occupational health and safety legislation
  • Oversee skill validation for non-clinical field staff members
  • Conduct annual performance appraisals to identify areas for improvement and recognize development and achievements

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