Customer Service Representative

4 weeks ago


Shire of Mornington Peninsula, Australia Mornington Mazda Full time

Job Title: Customer Service Representative - Mornington Mazda

About the Role:

We are seeking a highly skilled and experienced Customer Service Representative to join our growing Service team at Mornington Mazda.

Key Responsibilities:

  • To provide exceptional levels of service to customers, ensuring their needs are met and exceeded.
  • To work in a fast-paced environment, handling multiple tasks and prioritizing responsibilities effectively.
  • To maintain high standards of professionalism and personal presentation, adhering to company policies and procedures.
  • To utilize excellent communication skills, both verbally and written, to engage with customers and colleagues.
  • To demonstrate a strong attention to detail and ability to work accurately under pressure.

Requirements:

  • A minimum of 2 years' experience in a customer-facing role, preferably within the automotive industry.
  • Excellent communication and interpersonal skills, with the ability to build rapport with customers and colleagues.
  • Strong time management and organizational skills, with the ability to prioritize tasks and meet deadlines.
  • A current Driver's License is essential for this role.

What We Offer:

  • An attractive remuneration package, including a salary range of $65,000 - $75,000 per annum, depending on experience.
  • Ongoing support and training to ensure your success in the role.
  • Career development opportunities, enabling you to grow and progress within the company.

Location:

Mornington, Victoria, Australia.



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