Learning Experience Developer

15 hours ago


Brisbane, Queensland, Australia beBeeLeadership Full time $100,000 - $120,000
About the Role

Our team is seeking a Team Leader - Retail Learning to support operational excellence, customer experience, business performance, and risk/regulatory adherence across retail brands.

The Team Leader will build, embed, execute, and refine learning experiences aligned with the retail capability framework. This includes creating onboarding programs, upskill initiatives, performance support tools, and role transition programs.

The Team Leader will lead a small team of capability specialists, guiding and mentoring them to ensure effective implementation of these learning experiences. They will also facilitate workshops, training sessions, and other learning activities for knowledge transfer and skill development.

Detailed content briefs and storyboards will be created for various capabilities, working closely with the learning design team to develop learning content. This content can range from instructor-led training and facilitation guides to leader-led training, user guides, SOPs, playbooks, infographics, SupportPoint pages, and e-learning modules.

About You

To be successful in this role, you will have strong information and communication design skills that facilitate effective knowledge transfer and understanding.

Experience in learning and development will be crucial, enabling you to create impactful training programs and resources. Using your experience in reviewing existing programs with a fresh L&D lens, you will create meaningful learning experiences that drive engagement and growth.

Excellent written and verbal communication skills are required, as well as systems thinking capabilities to distinguish training needs from other requirements such as process improvement, system design, communication, and change management.

Intermediate instructional design skills, including video production, e-learning, assessment creation, and classroom facilitation, are essential. Classroom facilitation skills should also be well-honed.

We believe in creating trust with customers, exploring staff potential, and believing that tiny gestures and big ideas can change the world for communities.



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