Senior Network Operations Specialist
3 days ago
We seek an accomplished network professional to oversee 24x7 monitoring, incident response and operational support for our global optical and IP networks.
- Continuously monitor network performance using advanced tools such as MCP, Observium and New Relic.
- Develop and implement automation solutions to reduce manual tasks, streamline reporting and enhance enterprise-wide monitoring initiatives.
- Triage and resolve complex network events and incidents in accordance with service level agreements.
- Maintain accurate and timely updates within incident and change tickets.
- Contribute to the change management process, including peer review and execution of standard operating procedures.
- Identify incident trends and participate in post-incident reviews to drive continuous improvement.
Required Skills and Qualifications
Professionals with prior experience in a 24x7 NOC or network support function are highly sought after. Applicants should possess the ability to apply automation and continuous improvement practices to enhance day-to-day operations.
- Proven track record of success in a similar role.
- Comfortable working across vendor platforms including Cisco, Ciena, Nokia and Fortinet.
- Skilled in network performance troubleshooting and event triage within complex global network environments.
What We Offer
This is a full-time position requiring a strong understanding of network infrastructure, automation and service management systems. If you're passionate about delivering innovative connectivity solutions, we invite you to apply.
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