
Front of House Manager
2 weeks ago
We are seeking an ambitious and enthusiastic Business Operations Coordinator to join our team.
About the Role:
- This is a unique opportunity for you to take your passion and expertise in business operations and customer service to the next level;
- You will be responsible for driving revenues, creating memorable guest experiences, and supporting the management of Front of House & Back of House operations;
Your Responsibilities:
- Be a hands-on leader, motivating and driving your team to provide exceptional customer service and memorable guest experiences;
- Drive sales by running effective shifts and going above and beyond for our guests;
- Create engaging spaces where you and the team can deliver outstanding customer experiences;
- Support and inspire a high-performing team of hospitality professionals;
- Assist in managing Front of House & Back of House operations, including rosters, training, budget management, forecasting, recruitment, cost control, and labor management;
- Continue to develop an amazing, collaborative, and inclusive culture;
- Develop and upskill your team members and yourself;
- Learn the skills needed to manage all aspects of a busy, multi-faceted entertainment venue.
The Ideal Candidate:
- Has energy, enthusiasm, and a positive attitude;
- Has a valid RSA;
- Is able to work nights and weekends;
- Has an obsession with providing excellent customer service;
- Has proven experience in all areas of a hospitality venue (bar, kitchen, functions etc);
- Has strong time management skills and a high level of experience in administrative tasks;
- Is eager to showcase their skills and take the business to new heights.
About Us:
We believe it's our unique and enthusiastic culture that makes us great to work with. If you're a hard worker who's passionate about people and willing to go above and beyond to deliver excellence, then get in touch
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