Lead Technical Support Engineer
2 weeks ago
At UKG, we're on a mission to inspire every organization to become a great place to work through our award-winning HR technology. As a Lead Technical Support Engineer, you'll play a critical role in delivering high-quality technical support to our customers across diverse industries.
Key Responsibilities:- Develop in-depth product knowledge on UKG ProWFM and troubleshoot complex customer issues.
- Research application questions, analyze customer configurations, and think creatively to resolve issues.
- Provide technical expertise to conduct performance or functional tests associated with resolving issues.
- Assist less experienced team members with complex technical issues and provide weekend, public holidays cover as needed.
- 5+ years of experience in the software industry, with significant related working experience in a Customer Support Center function.
- Expert-level competency in web technologies, Oracle or SQL relational database management systems, Java, Microsoft Operating systems, and networking technologies.
- Excellent communications and interpersonal skills, with a track record of accomplishment and effectiveness within organizations.
- Ability to manage multiple tasks of varying complexity and ambiguity to completion with minimal supervision.
UKG is the largest U.S.-based private software company in the world, with 80,000 customers across 150 countries. We're committed to promoting diversity and inclusion in the workplace and offer a range of benefits to support our employees' personal and professional growth.
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Lead Technical Support Engineer
6 days ago
Sydney, New South Wales, Australia UKG (Ultimate Kronos Group) Full timeJob Title: Lead Technical Support EngineerAt UKG, we're committed to delivering exceptional customer experiences. As a Lead Technical Support Engineer, you'll play a critical role in ensuring our customers receive top-notch technical support for our UKG Suite of products.Key Responsibilities:Develop in-depth product knowledge on UKG ProWFM and troubleshoot...
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Reliability Engineering Lead
1 week ago
Sydney, New South Wales, Australia Lead Discovery GmbH Full timeAbout the RoleWe are seeking an experienced Reliability Engineering Lead to join our team at Vow. As a key member of our manufacturing team, you will be responsible for implementing robust engineering solutions, developing a quality management system, and ensuring compliance with internal and external quality and food safety standards.Key...
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Technical Lead Engineer
3 weeks ago
Sydney, New South Wales, Australia Deputy Full timeKey Responsibilities Make informed technical choices and implement effective solutions. Utilize hands-on expertise to tackle a variety of challenges, with a focus on coding. Investigate, develop proof of concepts, and introduce innovative technologies to the team. Promote and integrate the latest trends to enhance the developer experience. Maintain...
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Lead Technical Safety Engineer
2 months ago
Sydney, New South Wales, Australia Wood Full timeJob SummaryWood is seeking a highly experienced Lead Technical Safety Engineer to join our Operations business in Perth, Australia. As a key member of our team, you will play a pivotal role in delivering brownfields engineering services to the Oil & Gas industry.About the RoleThis is a permanent, full-time position available on a job share basis. You will be...
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Lead Technical Safety Engineer
6 days ago
Sydney, New South Wales, Australia Wood Full timeWood is seeking a highly skilled Lead Technical Safety Engineer to join our Operations business in Perth CBD. This permanent role is available on a full-time or part-time basis and offers a unique opportunity to work on a major brownfields Engineering Service Contract in the Oil & Gas industry.The successful candidate will have a strong background in...
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Dam Engineering Technical Lead
5 days ago
Sydney, New South Wales, Australia WaterNSW Full timeWaterNSW is seeking a highly experienced Dam Engineering Technical Lead to provide technical leadership in delivering effective dam engineering solutions. The successful candidate will have a strong background in dam engineering, with a minimum of 10 years of professional experience. They will be responsible for providing technical expertise and advice on...
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Technical Lead
4 days ago
Sydney, New South Wales, Australia Westpac Group Full timeJob Title: Technical Lead - Digital EngineeringAbout the Role:We are seeking a highly skilled Technical Lead to join our Digital Engineering team at the Westpac Group. As a Technical Lead, you will be responsible for leading the development and maintenance of technical solutions, ensuring that the detailed design and operations are fit for purpose.Key...
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Technical Support Engineer
4 weeks ago
Sydney, New South Wales, Australia Datadog Full timeTechnical Support EngineerAt Datadog, we're seeking a highly skilled Technical Support Engineer to join our team. As a Technical Support Engineer, you will be responsible for providing exceptional technical support to our customers, ensuring they have a seamless experience with our platform.Key Responsibilities:Engage with customers via multiple channels to...
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Technical Support Engineer
4 weeks ago
Sydney, New South Wales, Australia REAL TIME AUSTRALIA Full timeJob Title: Senior Technical Support EngineerWe are seeking a highly skilled and experienced Senior Technical Support Engineer to join our team. As a Senior Technical Support Engineer, you will be responsible for providing technical support to our customers and partners, resolving complex technical issues, and collaborating with other team members to deliver...
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Technical Lead for Engineering Team
3 days ago
Sydney, New South Wales, Australia Commercial-Tech-Realbase Full timeAbout the RoleWe're seeking a highly skilled Technical Lead for our Engineering Team to drive technical excellence and innovation. As a key member of our team, you'll be responsible for providing end-to-end visibility across various technical domains and facilitating collaboration among technical SMEs.Key ResponsibilitiesEvaluate technical feasibility and...
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Dam Engineering Technical Lead
8 hours ago
Sydney, New South Wales, Australia WaterNSW Full timeWaterNSW is seeking a highly experienced Dam Engineering Technical Lead to provide technical leadership in delivering effective dam engineering solutions. The successful candidate will be responsible for providing specialist expertise and advice on comprehensive dam safety risk reviews, investigations, and portfolio risk assessments.Key...
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Systems Engineer
4 days ago
Sydney, New South Wales, Australia 2094 Cubic Transportation Systems (Australia) Pty Limited Full timeAbout the Role:Cubic Transportation Systems (Australia) Pty Limited is seeking a highly skilled Systems Engineer to join our team in a technical leadership role. As a key member of our engineering team, you will be responsible for applying systems engineering principles, processes, and skills to systematically convert customer needs into total systems...
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Technical Lead
5 days ago
Sydney, New South Wales, Australia Quantexa Full timeAbout the RoleWe are seeking a highly skilled Technical Lead to join our Data Engineering team at Quantexa. As a Technical Lead, you will be responsible for leading and mentoring a team of junior data engineers, driving the development of innovative data processing systems, and collaborating with cross-functional teams to deliver high-quality solutions.Key...
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Dam Engineering Technical Lead
4 days ago
Sydney, New South Wales, Australia WaterNSW Full timeAt WaterNSW, we are seeking a highly skilled Dam Engineering Technical Lead to provide technical leadership in delivering effective dam engineering solutions. This role involves providing technical expertise and guidance to the Dam Engineers and the business, ensuring that all work outputs meet the Dam Safety Management System (DSMS) requirements.Key...
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Dam Engineering Technical Lead
4 days ago
Sydney, New South Wales, Australia WaterNSW Full timeWaterNSW is seeking a highly experienced Dam Engineering Technical Lead to provide technical leadership in delivering effective dam engineering solutions. The successful candidate will be responsible for providing specialist expertise and advice on comprehensive dam safety risk reviews, investigations, and portfolio risk assessments.Key responsibilities...
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Senior Technical Engineering Lead
5 days ago
Sydney, New South Wales, Australia InfraBuild Full timeAbout the RoleInfraBuild is seeking a highly skilled Technical Engineering Manager to lead the development of innovative, sustainability-focused products and solutions for the construction industry. The ideal candidate will have a strong background in engineering, excellent analytical and problem-solving skills, and the ability to manage multiple projects...
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Electrical Engineer
2 months ago
Sydney, New South Wales, Australia Sulzer Full timeAbout SulzerSulzer is a leading engineering company with a rich history of innovation and a commitment to excellence. We are a global organization that values innovation, expertise, and a strong focus on our customers and employees.Job SummaryWe are seeking a highly skilled Senior Electrical Engineer to join our Services_APAC team in Australia. As a key...
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Electrical Engineer
2 months ago
Sydney, New South Wales, Australia SULZER Full timeAbout SulzerSulzer is a leading engineering company with a proud heritage of innovation and a commitment to excellence. We are a global organization that values innovation, expertise, and a commitment to our customers and people.Job SummaryWe are seeking a Senior Electrical Engineer to join our Services_APAC team in Australia. As a Senior Electrical...
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Technical Lead, Data Engineering
1 month ago
Sydney, New South Wales, Australia Coates Group Full timeAbout the RoleWe are seeking a highly skilled Technical Lead to join our Data team at Coates Group. As a key member of our team, you will be responsible for providing technical expertise and leadership to ensure the successful delivery of project work.Key ResponsibilitiesProvide technical guidance and advice on project aspects, making critical decisions on...
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Technical Lead
2 weeks ago
Sydney, New South Wales, Australia Commercial-Tech-Realbase Full timeAbout the RoleWe are seeking a highly skilled Technical Lead to join our team at Commercial-Tech-Realbase. As a Technical Lead, you will be responsible for providing end-to-end visibility across various technical domains and facilitating collaboration among technical SMEs.Key ResponsibilitiesEvaluate technical feasibility and options for solutionsIdentify...