Technical Support Engineer
23 hours ago
We are seeking a highly skilled and experienced Senior Technical Support Engineer to join our team. As a Senior Technical Support Engineer, you will be responsible for providing technical support to our customers and partners, resolving complex technical issues, and collaborating with other team members to deliver exceptional customer service.
Key Responsibilities:- Provide technical support to customers and partners via phone, email, and chat
- Resolve complex technical issues and escalate to senior engineers as needed
- Collaborate with other team members to deliver exceptional customer service
- Develop and maintain technical knowledge and expertise in our products and services
- Participate in on-call rotations and provide 24/7 support as needed
- Fluent in both Korean and English (written and verbal)
- Strong technical support experience in a cloud software environment
- Excellent problem-solving and analytical skills
- Ability to work in a fast-paced environment and prioritize multiple tasks
- Strong communication and interpersonal skills
- Competitive salary and benefits package
- Opportunities for career growth and professional development
- Collaborative and dynamic work environment
- Recognition and rewards for outstanding performance
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Technical Support Engineer
24 hours ago
Sydney, New South Wales, Australia Datadog Full timeTechnical Support EngineerAt Datadog, we're seeking a highly skilled Technical Support Engineer to join our team. As a Technical Support Engineer, you will be responsible for providing exceptional technical support to our customers, ensuring they have a seamless experience with our platform.Key Responsibilities:Engage with customers via multiple channels to...
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Technical Support Engineer
3 hours ago
Sydney, New South Wales, Australia Microsoft Full timeOverviewAt Microsoft, we're committed to empowering every person and organization on the planet to achieve more. As a Technical Support Engineer, you'll play a critical role in delivering exceptional customer experiences and driving business success.ResponsibilitiesRespond to and resolve complex customer technical issues, ensuring timely and effective...
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Technical Support Engineering Manager
3 weeks ago
Sydney, New South Wales, Australia Datadog, Full timeAbout the Role:We are seeking a highly skilled Technical Support Engineering Manager to join our team at Datadog. As a Technical Support Engineering Manager, you will be responsible for leading a team of Technical Support Engineers who provide top-notch support to our customers.Key Responsibilities:Manage, develop, coach, and mentor a team of Technical...
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Senior Technical Support Engineer
3 weeks ago
Sydney, New South Wales, Australia Arista Networks Full timeJob Overview Team Collaboration Are you an exceptional Technical Support Engineer dedicated to resolving customer challenges? At Arista Networks, we prioritize our customers' success and believe that providing them with direct access to a highly skilled engineer who excels in addressing intricate issues enhances the support experience and fosters...
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Senior Technical Support Engineer
3 weeks ago
Sydney, New South Wales, Australia Arista Networks Full timeJob Overview Team Collaboration Are you an exceptional Technical Solutions Engineer with a commitment to resolving customer challenges? At Arista Networks, we prioritize our customers' success and believe that providing them with direct access to a skilled engineer who excels in addressing intricate issues enhances the support experience and fosters...
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Senior Technical Support Engineer
3 weeks ago
Sydney, New South Wales, Australia Arista Networks Full timeJob Overview Collaborate with a Skilled Team Are you an exceptional Technical Solutions Engineer dedicated to addressing customer challenges? At Arista Networks, we prioritize our customers' success and believe that providing them with direct access to a highly skilled engineer who excels in resolving intricate issues enhances the support experience and...
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Graduate Engineer
7 days ago
Sydney, New South Wales, Australia James Hardie Full timeAbout the RoleWe are seeking a highly motivated and detail-oriented Graduate Engineer to join our Technical Support team. As a Graduate Engineer, you will provide technical support to internal and external stakeholders, ensuring excellence in customer service and driving the growth of James Hardie.Key ResponsibilitiesProvide AU-wide technical support to...
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Data Engineer
2 weeks ago
Sydney, New South Wales, Australia Data Engineer Jobs Full timeAbout the RoleWe are seeking a highly motivated Junior Data Engineer to join our well-established Data team. As a key member of our data team, you will play a crucial role in supporting the development of our data models and pipelines, helping us to build a world-class data platform that serves the entire organisation.Key ResponsibilitiesStaying on top of...
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Graduate Engineer
1 week ago
Sydney, New South Wales, Australia James Hardie Full timeAbout the RoleWe are seeking a highly motivated and detail-oriented Graduate Engineer to join our Technical Support team at James Hardie. As a Graduate Engineer, you will play a key role in providing technical support to our customers, including architects, builders, and sales teams.Key ResponsibilitiesProvide technical support to customers via phone and...
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Senior Technical Support Engineer
1 week ago
Sydney, New South Wales, Australia Remote Staff Full timeJob Title: Sr. Technical Support EngineerJoin Remote Staff, a leading provider of remote work solutions, as a Sr. Technical Support Engineer. In this role, you will be responsible for providing level 3 support, troubleshooting and maintaining Azure virtual desktop, and ensuring the overall security of the system.Responsibilities:Provide level 3 support to...
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Technical Support Engineer
3 weeks ago
Sydney, New South Wales, Australia Microsoft Full timeAbout the RoleWe are seeking a highly skilled Technical Support Engineer to join our Cyber Security team at Microsoft. As a Technical Support Engineer, you will be responsible for owning, investigating, and solving complex customer technical issues related to cyber security.ResponsibilitiesRespond to and resolve customer technical issues related to cyber...
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Shield Engineer
3 weeks ago
Sydney, New South Wales, Australia Atlassian Full timeAbout the RoleWe're seeking a highly skilled Shield Engineer to join our Tenant Platform team at Atlassian. As a Shield Engineer, you will be the first point of contact for other teams within the company, providing technical support and expertise to ensure the smooth operation of our cloud architecture.Your Key ResponsibilitiesProvide exceptional technical...
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Technical Solutions Engineer
3 weeks ago
Sydney, New South Wales, Australia Artista Networks Full timeAbout the RoleWe are seeking a highly skilled Technical Solutions Engineer to join our team at Arista Networks. As a Technical Solutions Engineer, you will be responsible for providing top-notch technical support to our customers, ensuring their success with our products and solutions.Key ResponsibilitiesProvide expert technical support to customers via...
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Shield Engineer
3 weeks ago
Sydney, New South Wales, Australia Atlassian Full timeAbout the RoleWe are seeking a highly skilled Shield Engineer to join our Tenant Platform team at Atlassian. As a Shield Engineer, you will be the first point of contact for other teams within Atlassian, providing technical support and expertise to resolve issues and improve engineering efficiency.Key ResponsibilitiesTechnical Support: Unblock fellow...
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Senior Technical Support Engineer
2 weeks ago
Sydney, New South Wales, Australia Servicenow Full timeJob DescriptionAt Service Now, we're looking for a skilled Senior Technical Support Engineer to join our team. As a key member of our technical support department, you'll be responsible for managing and resolving complex technical issues related to Service Now technologies.Key Responsibilities:Manage and resolve the most challenging technical issues for the...
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Field Service Engineer
1 week ago
Sydney, New South Wales, Australia DroneShield Limited Full timeAbout the RoleWe are seeking a highly skilled Field Service Engineer to join our team at DroneShield Limited. As a Field Service Engineer, you will play a critical role in ensuring our customers receive the best possible support, from initial engagement to after-sales product support.Key ResponsibilitiesCollaborate with the sales team to provide technical...
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Technical Support Engineer
3 weeks ago
Sydney, New South Wales, Australia CommBank Full timeAbout the RoleWe are seeking a highly skilled Technical Support Engineer to join our WallStreet team at CommBank. As a Technical Support Engineer, you will be responsible for ensuring the availability and integrity of our WallStreet application, which is a critical component of our Foreign Exchange and Money Markets business.Key ResponsibilitiesEnsure the...
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WallStreet Technical Support Engineer
2 weeks ago
Sydney, New South Wales, Australia Commonwealth Bank Full timeJob SummaryWe are seeking an experienced Technical Support Engineer to join our WallStreet team. As a key member of our team, you will be responsible for providing technical support for the WallStreet application, ensuring its availability and performance.Key ResponsibilitiesEnsure the WallStreet Production Environment is available and maintained.Contribute...
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Senior Technical Support Engineer
2 weeks ago
Sydney, New South Wales, Australia Servicenow Full timeAbout the RoleWe are seeking a highly skilled Senior Technical Support Engineer to join our team at ServiceNow. As a key member of our technical support department, you will be responsible for managing and resolving complex technical issues related to ServiceNow technologies.This is a customer-facing role that requires strong interpersonal skills, technical...
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Electrical Engineer
2 weeks ago
Sydney, New South Wales, Australia Concentis Full timeAbout the Role:We are seeking an experienced Electrical Engineer to provide technical support at a remote mine in New South Wales. As a key member of our team, you will ensure that all engineering work performed meets industry standards and regulations.Key Responsibilities:Provide electrical engineering support to fixed plant assets and site...