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Retail Operations Manager

2 months ago


Melton, Australia Fantastic Furniture Full time

Job Overview

Fantastic Furniture is seeking an exceptional Retail Operations Manager to oversee the day-to-day operations of our BRAND NEW store in Melton. As a key member of our team, you will be responsible for managing staff schedules, optimising business costs, and ensuring exceptional customer experiences.

About the Role

As an Assistant Store Manager, you will be responsible for leading and coaching a high-performing team, fostering a positive and safe work environment, and driving business results. Your domain includes both the showroom and warehouse, where you will concentrate on team training, equipping them with the tools and resources they need to excel.

Your Key Responsibilities

  • Manage and oversee the day-to-day operations of the store, ensuring excellence in customer service, sales, and operational efficiency.
  • Lead and develop a high-performing team, promoting a positive and inclusive work environment.
  • Develop and implement strategies to enhance operational efficiency, manage costs, and drive business results.
  • Foster strong relationships with team members, customers, and stakeholders, promoting a culture of collaboration and open communication.

About You

We are looking for a confident and driven individual with prior leadership experience in retail, a passion for delivering exceptional customer experiences, and a proven track record of driving business results. You should be a strong communicator, have excellent problem-solving skills, and be able to navigate challenging situations with ease.

What We Offer

  • A competitive salary and benefits package.
  • Opportunities for career growth and development, including a Certificate III in Retail sponsorship.
  • A supportive and inclusive work environment.
  • A generous staff discount program.
  • A comprehensive health and wellbeing program.