Technical Field Service Specialist

3 weeks ago


Sydney, New South Wales, Australia Aptella Full time

We are seeking a skilled Field Service Technician to join our team at Aptella in Regency Park, SA. As a key member of our team, you will be responsible for delivering high-quality services that maintain a positive customer experience.

The successful candidate will be responsible for carrying out machine system installations and repairs, with a focus on Machine Control Systems and site solutions. This will include 2D/ 3D automation, machine payload weighing, and machine safety systems. Installation and support will primarily be onsite, with occasional phone or remote support activities.

The ideal candidate will have a trade qualification in Auto Electrician, Heavy Diesel Mechanic, or Light Vehicle Mechanic, and excellent communication and organisational skills. They will also have a strong understanding of Electrical and Hydraulic systems, and the ability to build and manage customer relationships and expectations.

Key Responsibilities

  • Onsite and workshop-based installations of machine control systems and equipment.
  • Calibration and Commissioning of machine systems and attachments.
  • Trouble shooting, problem solving, technical support.
  • Servicing & maintaining equipment.
  • Customer training.

About the Role

  • Aptella is a company with an inclusive and collaborative working culture, offering continuous development, career progression, and a range of benefits.
  • The successful candidate will be working with evolving and emerging technology, and will have the opportunity to make a real impact on our business.


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