Fulfilling Career Opportunities in Banking

3 days ago

Melbourne, Victoria, Australia beBeeCustomer Full time $90,000 - $130,000

Unlock a Fulfilling Career in Banking

As a Customer Banking Specialist, you will deliver exceptional banking experiences to our customers, helping them achieve their financial goals.

Our team has been serving local communities for over 100 years with market-leading products, services, and technology. We pride ourselves on providing holistic solutions that cater to our customers' diverse needs.

Key Responsibilities:

  • Engage in in-depth conversations with customers to understand their overall banking needs.
  • Conduct thorough financial health checks to identify areas for improvement and provide personalized recommendations.
  • Educate and demonstrate our in-branch technology and digital banking options to empower customers with informed decision-making skills.
  • Apply problem-solving skills and champion our risk-adverse culture to deliver effective solutions that meet customer needs.

Requirements:

  • Proven experience delivering exceptional customer service in Financial Services, Retail, or Hospitality.
  • Excellent communication skills and the ability to articulate complex financial terms in a clear and concise manner.
  • The ability to ask insightful questions, find creative solutions, act with integrity, and prioritize customer satisfaction above all else.
  • A genuine interest in building a long-term career with us and making a positive impact on the financial wellbeing of our customers.

We value diversity and encourage Aboriginal and/or Torres Strait Islander people to apply. If you require additional support, please contact HR Direct at 1800 989 696.

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