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IT Support Specialist

2 months ago


City of Parramatta Council, Australia West Recruitment Pty Ltd Full time
Job Summary

We are seeking a highly skilled IT Support Specialist to join our team at West Recruitment Pty Ltd. As an IT Support Specialist, you will be responsible for providing technical assistance to our end-users, troubleshooting and resolving IT issues, and maintaining the overall health of our IT infrastructure.

About the Role

This is an exciting opportunity to work with a stable and successful IT team of 8, supporting all technology platforms at a group level. You will be responsible for delivering projects and enhancements that will ensure ongoing success. Some of the key tasks include:

  1. Providing Helpdesk support to the end-user community for IT issues across multiple sites.
  2. Administering user profiles, access permissions, and maintaining user accounts.
  3. Managing the internal IT environment, including Windows servers, Active Directory, Firewalls, switches, and routers.
  4. Overseeing hardware, including maintenance, upgrades, and replacement.
  5. Installing, configuring, testing, and maintaining software applications.
About You

We are looking for a self-starter who enjoys working as part of a team. You should have an IT degree or comparable qualification/product certifications, and be skilled with SQL & Crystal reports. You should also have strong communication skills and the ability to build working relationships with stakeholders.

What's in it for you?

This role offers a competitive salary of up to $80k + Super, a highly desirable employer with a great brand, and a Western Sydney location with parking on site. You will also have the opportunity to learn and grow with training & development offered.