Residential Services Director

4 weeks ago

Port Pirie, Australia Helping Hand Full time

Residential Services Manager Opportunity

We are seeking a highly skilled and experienced Residential Services Manager to lead our team at Port Pirie Residential Care Home (Lealholme). As a key member of our management team, you will be responsible for delivering high-quality resident services aligned with our mission and principles of care.

Key Responsibilities:

  • Ensure the provision of high-quality resident services, prioritizing resident choice, independence, and quality of life.
  • Lead and coordinate ongoing evaluation and revision of residential service provision to continuously improve systems, processes, and procedures.
  • Provide effective leadership and management to direct reports and the wider workforce, including performance management, succession planning, team development, and performance coaching.
  • Establish and maintain a workforce culture based on our organisational values, providing for optimal consumer outcomes.

Requirements:

  • Formal qualifications in health, aged care, or a management-related discipline, or comparable business experience.
  • Extensive experience and performance in the delivery of person-centred services in a health or aged care environment.
  • Leadership and management experience in a complex environment, including evidence of ability to build and develop strong operational service teams and performance management.
  • Demonstrated high-order verbal and written communication skills and ability to relate with all levels of staff, client, and internal and external stakeholders.
  • Experience in managing and leading teams through change.
  • Demonstrated ability to meet financial outcomes within a service environment, including development of annual budgets, financial monitoring, and analysis.
  • Demonstrated experience with financial, quality, risk, and compliance within Aged or Health care services.
  • A valid NDIS Worker Screening clearance or be willing to obtain one.

About Helping Hand:

We are a leading provider of aged care in communities across South Australia, committed to delivering high-quality services that prioritize resident choice, independence, and quality of life. Our team is passionate about making a positive impact in the lives of older people and their families.

What We Offer:

  • A competitive salary packaging option, allowing you to maximise your take-home pay.
  • An additional tax-free benefit of $2,650 per year with our Meal and Entertainment Card.
  • 17.5% leave loading.
  • Discounted private health insurance and access to our Employee Assistance Program.
  • A Fitness Passport Program and discounted gym memberships for you and your family.

Are You Ready to Make a Difference?

We invite you to join our team at Helping Hand and contribute to our mission of delivering high-quality aged care services that make a positive impact in the lives of older people and their families.

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