Program Management Specialist

2 days ago

Melbourne, Victoria, Australia beBeeLeadership Full time $120,000 - $180,000
Program Management Specialist

The Program Director is responsible for setting up program management discipline, including tracking, reporting, risk and issue escalation. They develop and align an approach for governance, key forums, audience, agendas, rhythms to ensure continuous alignment with Digital Leadership, Lines of Business delivery team and client.

  • Establish a strong documentation culture around actions-taking and follow-ups, and recording key decisions made in key forums.
  • Clearly define and align roles and responsibilities of the program manager and individual Loop PMs.
  • Set-up and govern central procurement process and oversight.
  • Central oversight of Communications team timesheet.
  • Collaborate with business stakeholders and PMs to ensure appropriate escalation of project-specific issues and misalignments, and timely insights for decision-making.
  • Develop a deep understanding of Loop project interdependencies, and support understanding across teams.
  • Support team to define and endorse any revisions of scope, timing and budget for Loop projects.
  • Develop change management plan, including business communications, documentation and training for field teams.
  • Have a strong understanding of technology implications and Communications roadmap and collaborative future-planning of possible next technology iterations.

Qualifications and Experience:

  • Able to understand complex program challenges and interdependencies.
  • Able to work cross-functionally and drive effective, sometimes difficult working sessions to facilitate decision-making, and follow-through actions to successful implementation.
  • Concise, impactful written and verbal communication.
  • Experienced Program or Portfolio Director with a strong track record delivering a portfolio of complex digital programs.
  • Experience in major telecommunications technology rollout programs, preferably within the industry.
  • The ideal candidate will have experience with rolling out MPLS-TP in a large scale, and if not, at the minimum a strong understanding of the MPLS-TP technology.
  • Demonstrated capability managing projects from concept to implementation and benefits realisation, including portfolio experience in resource planning, risk management, group facilitation, and reporting.
  • Skilled at balancing technical solution oversight, change impacts, and stakeholder alignment while actively resolving delivery challenges and ensuring program momentum.
  • Strong stakeholder engagement skills, with proven ability to influence and communicate effectively with senior executives, including clear, concise decision-making support and presentation skills.
  • Commercially focused, with experience managing vendors and delivery partners, ensuring accountability for outcomes, cost control, and alignment with expected benefits.
  • A relevant tertiary qualification and formal project or program management certifications is desirable.

Senior Leadership and Employment Details:

  • Seniority level: Director.
  • Employment type: Full-time.
  • Job function: Business Development and Sales.
  • Industry: IT Services and Consulting.

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