Senior Ecommerce Growth Manager

9 hours ago

Melbourne, Victoria, Australia beBeeEcommerce Full time
Lead Ecommerce Growth Strategist

The ideal candidate will be a seasoned ecommerce growth strategist who has successfully managed multiple clients and delivered outstanding results. They will possess excellent analytical skills, be able to identify opportunities for improvement, and develop strategies to drive revenue growth.

This is a high-impact role where the successful candidate will take ownership of a leading portfolio of ecommerce clients, acting as a strategic partner to help them unlock growth and maximize the value of their online presence.

  • Manage a portfolio of ecommerce clients, building trusted relationships and acting as their main point of contact.
  • Own key performance metrics including revenue growth, retention, NPS, and roadmap delivery, driving year-on-year growth and contributing to Client Success performance.
  • Develop and execute strategic 6–12 month roadmaps that align with client goals and drive measurable outcomes.
  • Identify and position upsell opportunities that add value and support long-term client growth.
  • Conduct regular check-ins and quarterly meetings to align on progress, priorities, and evolving needs.
  • Use ecommerce data, analytics, and client insights to inform recommendations and support strategic decisions.
  • Track and report on retainer usage, completed work, upcoming priorities, and account performance.
  • Act as an escalation point for delivery issues and support cross-functional teams to ensure successful execution.
Requirements:
  • At least 5 years' experience in digital account management or a similar client-facing role within a digital agency or ecommerce environment.
  • Demonstrated ability to manage multiple accounts, balance competing priorities, and deliver exceptional service and results.
  • Strong commercial awareness with the ability to track, report on, and influence key account metrics including retainer usage, revenue performance, and client growth opportunities.
  • Proven experience with Shopify Plus, experience with Commercetools is a bonus.
  • Excellent stakeholder management and communication skills, including the ability to engage technical and non-technical audiences.
  • Understanding of ecommerce performance metrics and experience developing strategic improvement plans.
  • Familiarity with Scrum/Agile methodologies and collaborative digital project delivery.
  • Confident in using data to inform decisions, provide insight, and justify recommendations.
What We Offer:
  • A dynamic and supportive team environment.
  • Ongoing training and development opportunities.
  • A competitive salary package.
  • A generous benefits program.
About Us:

We are a leading digital agency dedicated to helping our clients achieve their ecommerce goals. Our team of experts provides tailored solutions to drive revenue growth, improve customer engagement, and enhance overall online presence.

  • Senior Ecommerce Account Manager

    2 weeks ago

    Melbourne, Victoria, Australia Convert Digital Full time

    Join to apply for the Senior Ecommerce Account Manager role at Convert Digital3 days ago Be among the first 25 applicantsJoin to apply for the Senior Ecommerce Account Manager role at Convert DigitalConvert Digital is on the lookout for a Senior Ecommerce Account Manager to join our growing Client Success team. This is a high-impact role where you'll take...

  • Senior Ecommerce Account Manager

    2 weeks ago

    Melbourne, Victoria, Australia Convert Digital Full time

    Join to apply for the Senior Ecommerce Account Manager role at Convert Digital3 days ago Be among the first 25 applicantsJoin to apply for the Senior Ecommerce Account Manager role at Convert DigitalConvert Digital is on the lookout for a Senior Ecommerce Account Manager to join our growing Client Success team. This is a high-impact role where you'll take...

  • Senior Ecommerce Account Manager

    19 hours ago

    Melbourne, Victoria, Australia Convert Digital Full time

    Join to apply for the Senior Ecommerce Account Manager role at Convert Digital3 days ago Be among the first 25 applicantsJoin to apply for the Senior Ecommerce Account Manager role at Convert DigitalConvert Digital is on the lookout for a Senior Ecommerce Account Manager to join our growing Client Success team. This is a high-impact role where you'll take...

  • Senior Ecommerce Business Development Manager

    2 weeks ago

    Melbourne, Victoria, Australia beBeeEcommerceskills Full time $120,000 - $145,000

    Strategic Ecommerce PartnerThis is a senior role where you'll lead a high-impact portfolio of ecommerce clients, acting as a trusted advisor to help them unlock growth and maximise the value of their online presence.Key Responsibilities:Manage a portfolio of ecommerce clients, building strong relationships and acting as their main point of contact.Own key...

  • Ecommerce Growth Specialist

    8 hours ago

    Melbourne, Victoria, Australia beBeeRisk Full time $80,000 - $150,000

    About UsWe empower businesses to unleash ecommerce growth by removing risk from the equation. Our platform analyzes individual interactions in real-time, providing robust identity-based insights and guaranteed protection against chargebacks.Developed by a large team of ecommerce risk analysts, data scientists, and researchers, our AI-powered fraud and risk...

  • Senior Ecommerce Engineering Strategist

    2 weeks ago

    Melbourne, Victoria, Australia beBeeEngineering Full time $1,000 - $1,200

    As a senior ecommerce leader, you will drive technological innovation and strategic growth within the retail industry.Key responsibilities include leading teams to deliver successful ecommerce projects, developing technology strategies, and collaborating with cross-functional departments to align engineering goals with business objectives.The ideal candidate...

  • Ecommerce Manager

    13 hours ago

    Melbourne, Victoria, Australia Myer Full time

    From humble beginnings in downtown Bendigo to supporting Australian communities far and wide- Myer has always been a special place, transcending beyond just a place to work.Myer is a place for finding life-long friendships, a safe space with a big heart.Here, you're encouraged to be yourself, share your ideas and are entrusted to deliver your very best.Some...

  • Senior Ecommerce Strategist

    8 hours ago

    Melbourne, Victoria, Australia beBeeEcommerce Full time $120,000 - $140,000

    About This Role:We are seeking an Ecommerce Manager to lead our short and mid-term strategy and operations of the ecommerce channel.This role will drive sales growth and profitability while delivering customer-centric initiatives.The successful candidate will play a critical role in enhancing the online customer experience and aligning digital operations...

  • Ecommerce Manager

    13 hours ago

    Melbourne, Victoria, Australia Myer Pty Ltd Full time

    Job no: 943816Work type: Permanent / Full timeLocation: Support Office - DocklandsFrom humble beginnings in downtown Bendigo to supporting Australian communities far and wide- Myer has always been a special place, transcending beyond just a place to work.Myer is a place for finding life-long friendships, a safe space with a big heart.Here, you're encouraged...

  • Ecommerce and Digital Growth Leader

    2 days ago

    Melbourne, Victoria, Australia beBeeDigital Full time $160,000 - $200,000

    Ecommerce and Digital Leadership OpportunityAre you a strategic ecommerce and digital leader looking to drive global growth for a luxury brand?This role is ideal for an experienced executive who can define and execute the digital strategy, driving revenue and repeat purchases.