Medical Administrative Officer
2 days ago
About Healthscope:
Healthscope is a leading healthcare provider in Australia, dedicated to delivering high-quality patient care and exceptional service.
Job Overview:
We are currently seeking an experienced Medical Administrative Officer to join our team at Healthscope. As a key member of our patient services department, you will play a vital role in ensuring the smooth operation of our clinical facilities.
Salary:
The successful candidate will receive a competitive salary of approximately AU$65,000 per annum, commensurate with experience and qualifications.
Key Responsibilities:
As a Medical Administrative Officer, your primary responsibilities will include:
- Providing exceptional patient-facing customer service, ensuring a positive experience for all patients and visitors
- Handling inquiries with a friendly and professional manner, resolving issues promptly and efficiently
- Managing clerical and administrative tasks, maintaining accurate and timely records
- Assisting nursing staff with indirect patient care under the supervision of Nurse Unit Managers
Selection Criteria:
To be successful in this role, you will possess the following skills and qualifications:
- Excellent interpersonal and communication skills, with the ability to work effectively with patients, staff, and other stakeholders
- Highly developed organisational skills, with the ability to prioritise tasks and meet deadlines in a fast-paced environment
- Strong attention to detail, with a focus on accuracy and precision
- Experience in MS Office (Outlook, Word, and Excel), with proficiency in data entry and record-keeping
- Able to work well independently and as part of a team, with a flexible approach to workload and priorities
- Able to commit to working Monday – Friday 0800 - 1600, and Saturday 0800 - 1200 mornings
What We Offer:
In addition to a competitive salary, we offer a range of benefits, including:
- A supportive and inclusive work environment
- Ongoing training and development opportunities
- A comprehensive employee assistance program
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