Medical Administrative Officer

2 days ago


Melbourne, Victoria, Australia Healthscope Full time

About Healthscope:

Healthscope is a leading healthcare provider in Australia, dedicated to delivering high-quality patient care and exceptional service.

Job Overview:

We are currently seeking an experienced Medical Administrative Officer to join our team at Healthscope. As a key member of our patient services department, you will play a vital role in ensuring the smooth operation of our clinical facilities.

Salary:

The successful candidate will receive a competitive salary of approximately AU$65,000 per annum, commensurate with experience and qualifications.

Key Responsibilities:

As a Medical Administrative Officer, your primary responsibilities will include:

  • Providing exceptional patient-facing customer service, ensuring a positive experience for all patients and visitors
  • Handling inquiries with a friendly and professional manner, resolving issues promptly and efficiently
  • Managing clerical and administrative tasks, maintaining accurate and timely records
  • Assisting nursing staff with indirect patient care under the supervision of Nurse Unit Managers

Selection Criteria:

To be successful in this role, you will possess the following skills and qualifications:

  • Excellent interpersonal and communication skills, with the ability to work effectively with patients, staff, and other stakeholders
  • Highly developed organisational skills, with the ability to prioritise tasks and meet deadlines in a fast-paced environment
  • Strong attention to detail, with a focus on accuracy and precision
  • Experience in MS Office (Outlook, Word, and Excel), with proficiency in data entry and record-keeping
  • Able to work well independently and as part of a team, with a flexible approach to workload and priorities
  • Able to commit to working Monday – Friday 0800 - 1600, and Saturday 0800 - 1200 mornings

What We Offer:

In addition to a competitive salary, we offer a range of benefits, including:

  • A supportive and inclusive work environment
  • Ongoing training and development opportunities
  • A comprehensive employee assistance program


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