Assistant Venue Manager
4 weeks ago
Are you ready to take your hospitality career to the next level? TGI Fridays is seeking an experienced and enthusiastic Assistant Venue Manager to join our dynamic team.
As a key member of our management team, you will be responsible for delivering exceptional customer service, leading a high-performing team, and driving sales growth in a fast-paced, high-volume environment.
Key Responsibilities:
- Lead a team of hospitality professionals to deliver outstanding customer experiences
- Monitor online reviews and feedback platforms to assess guest sentiment and take appropriate actions to enhance the establishment's reputation
- Develop and implement sales strategies to drive revenue growth
- Manage staff, including training, rostering, and on-shift management
- Ensure adherence to OH&S and Food Hygiene procedures
- Identify opportunities to build sales and revenue while controlling costs
- Drive a positive working environment and lead by example as a senior restaurant leader
About You:
- Demonstrated hospitality experience within a high-volume restaurant environment
- Proven management experience with outstanding leadership capability and customer service focus
- Can-do attitude with the ability to act efficiently and resiliently
- Drive to create a supportive culture that motivates and develops your team
Perks and Benefits:
- A lively and dynamic work environment that celebrates creativity and innovation
- Be part of a family that values your ideas and encourages growth
- Tantalize your taste buds with free samples of our mouth-watering dishes
- Perks & Discounts across all brands, TGI Fridays, Sporting Globe & Varsity
- Rapidly expanding business with opportunities to progress within the company
- Strong support and training systems in place to assist the management team
- A state-of-the-art restaurant equipped with cutting-edge design
- Attractive incentives - receive a discount on all meals and participate in the generous TGI Friday's Australia Management Incentive Scheme
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